Samsung UE55ES8000SXXH Troubleshooting, Display Resolution, Issues Solutions and Explanations

Troubleshooting

If you have any questions about the TV, first refer to this list. If none of these troubleshooting tips apply, please visit “www.samsung.com,” then click on Support, or contact the call centre listed on the back-cover of this manual.

Issues	Solutions and Explanations
The TV won’t turn on.	• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.
	• Make sure the wall outlet is working.
	• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns
	on, refer to “Remote control does not work” below.
There is no picture/video.	• Check cable connections (remove and reconnect all cables connected to the TV and external
	devices).
	• Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections
	to the TV input. For example, if an external device’s output is HDMI, it should be connected to an
	HDMI input on the TV.
	• Make sure your connected devices are powered on.
	• Reboot the connected device by reconnecting the device’s power cable.
The remote control does not work.	• Replace the remote control batteries with the poles (+/–) in the right direction.
	• Clean the sensor’s transmission window on the remote.
	• Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote control	• Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set user manual for
doesn’t turn the TV on or off, or adjust the	the SAMSUNG TV code.
volume.

✎✎ Some of above pictures and functions are available at specific models only.

✎✎ You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com → Support → Downloads) by USB.

Display Resolution

Mode	Resolution	Horizontal Frequency	Vertical Frequency	Pixel Clock Frequency	Sync Polarity
		(KHz)	(Hz)	(MHz)	(H / V)
IBM	640 x 350	31.469	70.086	25.175	+/-
	720 x 400	31.469	70.087	28.322	-/+
	640 x 480	35.000	66.667	30.240	-/-
MAC	832 x 624	49.726	74.551	57.284	-/-
	1152 x 870	68.681	75.062	100.000	-/-
	640 x 480	31.469	59.940	25.175	-/-
	640 x 480	37.861	72.809	31.500	-/-
	640 x 480	37.500	75.000	31.500	-/-
	800 x 600	37.879	60.317	40.000	+/+
	800 x 600	48.077	72.188	50.000	+/+
	800 x 600	46.875	75.000	49.500	+/+
	1024 x 768	48.363	60.004	65.000	-/-
	1024 x 768	56.476	70.069	75.000	-/-
	1024 x 768	60.023	75.029	78.750	+/+
VESA DMT	1152 x 864	67.500	75.000	108.000	+/+
	1280 x 720	45.000	60.000	74.250	+/+
	1280 x 800	49.702	59.810	83.500	-/+
	1280 x 1024	63.981	60.020	108.000	+/+
	1280 x 1024	79.976	75.025	135.000	+/+
	1366 x 768	47.712	59.790	85.500	+/+
	1440 x 900	55.935	59.887	106.500	-/+
	1600 x 900RB	60.000	60.000	108.000	+/+
	1680 x 1050	65.290	59.954	146.250	-/+
	1920 x 1080	67.500	60.000	148.500	+/+

✎✎ NOTE

•• The interlace mode is not supported.

•• The set might operate abnormally if a non-standard video format is selected.

English - 22

[UE8000 -XN]BN68-04528L-01L04.indb 22

2012-10-15 �� 2:42:50