Danby DMW7700WDB, DMW7700BLDB manual Troubleshooting

Troubleshooting

Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this trou- bleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number 1-800-263-2629for assistance.

PROBLEM	POSSIBLE CAUSE	SOLUTION
	a. Electrical cord for oven is not	a. Plug into the outlet.
Oven will not start	plugged in.	b. Close the door and try
		again.
	b. Door is open.
	c. Wrong operation is set.	c. Check instructions.
	a. Materials to be avoided in	a. Use microwave-safe
	microwave oven were used.	cookware only.
Arcing or sparking	b. The oven is operated when	b. Do not operate with oven
	empty.	empty.
	c. Spilled food remains in the	c. Clean cavity with wet towel.
	cavity.
	a. Materials to be avoided in	a. Use microwave-safe
Unevenly cooked	microwave oven were used.	cookware only.
	b. Food is not defrosted	b. Completely defrost food.
foods
	completely.	c. Use correct cooking time,
	c. Cooking time, power level is not	power level.
	suitble.	d. Turn or stir food.
	d. Food is not turned or stirred.
Overcooked foods	Cooking time, power level is	Use correct cooking time,
	not suitable.	power level.
	a. Materials to be avoided in	a. Use microwave-safe
	microwave oven were used.	cookware only.
Undercooked foods	b.Food is not defrosted	b. Completely defrost food.
	completely.	c. Check to see that oven ventilation
	c.Oven ventilation ports are	ports are not restricted.
	restricted.	d. Use correct cooking time,
	d.Cooking time, power level is	power level.
	not suitable.
	a. Materials to be avoided in	a. Use microwave-safe
	microwave oven were used.	cookware only.
Improper defrosting	b. Cooking time, power level is	b. Use correct cooking time,
		power level.
	not suitable.
	c. Food is not turned or stirred.	c. Turn or stir food.

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