JBL CREATURE SELF POWERED SATELLITE SPEAKERS AND SUBWOOFER Troubleshooting, Page 5 of, Symptom

Troubleshooting

SYMPTOM	POSSIBLE PROBLEM	SOLUTION	NOTE
No sound from Speakers	No power to unit.	Make sure wall power	Check green power LED on
		outlet or power strip has	the sub. Are the LED’s on?
		power. Make sure all	If the sub’s led is not on,
		switches for outlet/power	power is not getting to your
		strip are on and that all	speaker system. Try the
		switches for speaker	solutions shown.
		system are on.
	Is the control/right satellite of	Ensure that the control	There is an LED located in
	your Creature plugged in	speaker connector is	the bottom of each of the
	correctly?	pushed in properly.	two satellite speakers.
		Remove the control /right	These should both be lit. If
		speaker connector from	they are, your speakers are
		the subwoofer, then re-	both plugged in correctly.
		connect this cable
		ensuring that the
		connector is pushed in
		properly.
Distortion (static, crackling	Noise may be caused by	Turn monitor off to see if
or hissing sounds)	interference from the	noise is eliminated. Move
	monitor.	speaker cables farther
		away from monitor.
	Speaker is being overdriven	Ensure that speaker is
	by an amplified audio	connected to the
	source.	appropriate receptacle.
		Check color-coding on
		connectors when making
		connections. Make sure
		that all signal cables are
		inserted snugly into
		receptacles.
	Volume level on sound card	Check volume of sound
	may be too high.	card via Windows Volume
		Control.
	Sound card or audio source	Check speakers with	Disconnect speaker input
	material may be cause of	another audio source.	cable (green connector)
	problem.		from sound card and plug
			into CD ROM headphone
			jack. If static is eliminated,
			troubleshoot the soundcard.
	Check the speaker control	Set each of the two knobs
	settings.	(treble, bass level) on front
		of the subwoofer back the
		their center /nominal
		positions.
Too much bass or treble.	Bass/Treble level is set too	Turn Bass/Treble down or
	high	return their settings to the
		center position.
Subwoofer emits a loud	Input cables not plugged in	Check input cable
hum or buzzing noise.	properly	connection
Speaker system	Input cable may be picking	Wrap up excess input
experiences radio	up interference	cable in order to make as
frequency interference or		short as possible
picks up a radio station		Purchase a ferrite clamp
		and attach over input
		cable. A clamp can be
		purchased at your local
		electronics store

Document Number: 950-0045-001	Description: MANUAL, CREATURE, ENGLISH
Revision: A	Page 5 of 6
	Harman Multimedia Confidential