Troubleshooting power problems

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:

The computer does not turn on.

The display does not turn on.

The power lights do not turn on. To test the AC adapter:

1.Shut down the computer.

2.Connect the AC adapter to the computer, and then plug it into an AC outlet.

3.Turn on the computer.

If the power lights turn on, the AC adapter is working properly.

If the power lights remain off, check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to be sure that the connections are secure.

If the connections are secure and the power lights remain off, the AC adapter is not functioning and should be replaced.

Contact support for information about obtaining a replacement AC power adapter.

Shutting down (turning off) the computer

CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer.

The Shut down command closes all open programs, including the operating system, and then turns off the display and computer.

Shut down the computer under any of the following conditions:

When you need to replace the battery or access components inside the computer

When you are connecting an external hardware device that does not connect to a USB or video port

When the computer will be unused and disconnected from external power for an extended period

Although you can turn off the computer with the power button, the recommended procedure is to use the Windows Shut down command.

NOTE: If the computer is in the Sleep state or in Hibernation, first exit Sleep or Hibernation by briefly pressing the power button.

1.Save your work and close all open programs.

2.From the Start screen or the Windows desktop, point to the upper-right or lower-right corner of the screen to reveal the charms.

3.Click Settings, click the Power icon, and then click Shut down.

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HP Stream - 13-c010nr, Stream - 13-c077nr manual Shutting down turning off the computer, Troubleshooting power problems

Stream - 13-c010nr, Stream - 13-c077nr specifications

The HP Stream series has carved a niche for itself in the realm of budget-friendly laptops, and the HP Stream 13-c077nr and 13-c010nr models are prime examples of this. Designed for students and professionals on the go, these laptops deliver a blend of portability, functionality, and style without breaking the bank.

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