Troubleshooting
Problem/Situation | Remediation/Solution | |
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Cannot power on the device/ | Check battery direction and press the [ Power Button ] to turn on. | |
The power turns off suddenly. | ||
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| Battery is weak or run out. Recharge the battery. | |
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The files on the memory card | “!” means the SD card is | |
do not display smoothly when | Try to form at the card on the de vice not on PC. | |
the LCD shows the “!” mark. |
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| The card has some problems and cannot be recognized. | |
| Use another card. | |
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Why do some of my indoor | The device extends photo exposure time under low light/ indoor | |
photos look blurry and dark? | condition. Keep the device (and the target subject) steady for several | |
| seconds while taking photo. | |
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When the device is connected | The disk [ DV ] indicates the internal memory of the camera. | |
to the PC via USB cable. | The disk [ Removable Disk ] indicates the SD card. | |
| The disk [ WiVideo Suite ] indicates the | |
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Cannot connect to wireless | The password configuration does not match the AP. | |
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| The AP router or the computer wireless is not turned on. | |
| Turn the AP router or your computer wireless on. | |
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| The device is not in the wireless network service area or the | |
| wireless network service is affected by distance. | |
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WiVideo Suite does not | If the disk [ WiVideo Suite ] cannot be found, reboot | |
install properly. | your computer. | |
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WiVideo Suite language on | Refer to FAQ of the instructions from each original computer | |
screen is not legible. | manufacturer. | |
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