HP TopShot M275 MFP 8

HP Utility features ..................................................................................................	129
Product security features ........................................................................................................	130
Lock the product ....................................................................................................	130
Set or change the product password ........................................................................	130
Economy settings .................................................................................................................	131
Print with EconoMode ............................................................................................	131
Set the sleep delay ................................................................................................	131
Set the Auto Power Down delay ..............................................................................	131
Print when a print cartridge or imaging drum is at estimated end of life ......................................	133
Replace the print cartridges ...................................................................................................	135
Replace the imaging drum ....................................................................................................	140
Update the firmware .............................................................................................................	147
Manually update the firmware ................................................................................	147
Set the product to automatically update the firmware .................................................	147
8 Solve problems .............................................................................................................	149
Solve problems checklist .......................................................................................................	150
Step 1: Make sure that the product is set up correctly ................................................	150
Step 2: Check the cabling or wireless connection ......................................................	150
Step 3: Check the control panel for error messages ...................................................	151
Step 4: Check the paper ........................................................................................	151
Step 5: Check the software .....................................................................................	151
Step 6: Test print functionality .................................................................................	151
Step 7: Test copy functionality ................................................................................	151
Step 8: Check the supplies .....................................................................................	151
Step 9: Try sending a print job from a computer .......................................................	152
Restore the factory-set defaults ...............................................................................................	153
Control panel help system .....................................................................................................	154
Paper feeds incorrectly or becomes jammed ............................................................................	155
The product does not pick up paper ........................................................................	155
The product picks up multiple sheets of paper ...........................................................	155
Prevent paper jams ................................................................................................	155
Clear jams ..........................................................................................................................	156
Jam locations ........................................................................................................	156
Clear jams from the input tray .................................................................................	156
Clear jams from the output bin ................................................................................	159
Clear jams from the rear door .................................................................................	160
Improve print quality .............................................................................................................	162
Check the paper type setting (Windows) ..................................................................	162
Check the paper type setting (Mac OS X) .................................................................	162
Use paper that meets HP specifications ....................................................................	163

ENWW