Print a cleaning page ............................................................................................

163

Calibrate the product to align the colors ..................................................................

164

Check the estimated remaining life for the print cartridges and imaging drum ...............

164

Interpret the Print Quality Page ...............................................................................

164

Inspect the print cartridges and imaging drum for damage .........................................

165

Fix defects that repeat on the page ..........................................................................

166

Improve copy quality ............................................................................................................

167

Clean the camera lens cover ..................................................................................

167

Clean the capture stage .........................................................................................

167

Solve problems with cropped copies .......................................................................

167

Solve problems with glare in copies ........................................................................

167

Solve scan to email problems ................................................................................................

170

Solve scan to network folder problems ....................................................................................

171

The product prints slowly .......................................................................................................

172

Solve USB connection problems .............................................................................................

173

Solve wired network problems ...............................................................................................

174

Poor physical connection .......................................................................................

174

The computer is using the incorrect IP address for the product .....................................

174

The computer is unable to communicate with the product ...........................................

175

The product is using incorrect link and duplex settings for the network .........................

175

New software programs might be causing compatibility problems ..............................

175

The computer or workstation might be set up incorrectly .............................................

175

The product is disabled, or other network settings are incorrect ...................................

175

Solve wireless network problems ............................................................................................

176

Wireless connectivity checklist ................................................................................

176

The product does not print after the wireless configuration completes ...........................

176

The product does not print, and the computer has a third-party firewall installed ...........

177

The wireless connection does not work after moving the wireless router or product ........

177

Cannot connect more computers to the wireless product .............................................

177

The wireless product loses communication when connected to a VPN ..........................

177

The network does not appear in the wireless networks list ..........................................

177

The wireless network is not functioning .....................................................................

178

Perform a wireless network diagnostic test ................................................................

178

Reduce interference on a wireless network ...............................................................

179

Solve product software problems with Windows ......................................................................

180

A printer driver for the product is not visible in the Printer folder ..................................

180

An error message was displayed during the software installation ................................

180

The product is in Ready mode, but nothing prints ......................................................

180

Solve product software problems with Mac OS X .....................................................................

182

The printer driver is not listed in the Print & Fax list ....................................................

182

The product name does not appear in the product list in the Print & Fax list ..................

182

ENWW

vii