A DVD movie is not visible on an external display

1.If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays.

2.Configure the monitor settings to make the external display primary:

a.Right-click on a blank area of the computer desktop, and select Personalize > Display Settings.

b.Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.

To get information about a multimedia question not covered in this guide, select Start > Help and Support.

The process of burning a disc does not begin, or it stops before completion

●Be sure that all other programs are closed.

●Turn off Sleep mode and Hibernation.

●Be sure that you are using the right kind of disc for your drive. See your user guides for more information about disc types.

●Be sure that the disc is inserted properly.

●Select a slower write speed and try again.

●If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.

●Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager.

A DVD playing in Windows Media Player produces no sound or display

Use MediaSmart to play a DVD. MediaSmart is installed on the computer and is also available from the HP Web site at http://www.hp.com.

A device driver must be reinstalled

To reinstall a device driver, follow these steps:

1.Remove any discs from the optical drive.

2.Select Start > Control Panel > System and Maintenance > Device Manager. If prompted by User Account Control, click Continue.

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