The optical disc tray does not open ....................................................................................................
18
The computer does not detect the optical drive .................................................................................
19
A disc does not play ...........................................................................................................................
A disc does not play automatically .....................................................................................................
20
A DVD movie stops, skips, or plays erratically ...................................................................................
A DVD movie is not visible on an external display .............................................................................
21
The process of burning a disc does not begin, or it stops before completion ....................................
A DVD playing in Windows Media Player produces no sound or display ...........................................
A device driver must be reinstalled ....................................................................................................
Obtaining Microsoft device drivers .....................................................................................
22
Obtaining HP device drivers ..............................................................................................
Index ...................................................................................................................................................................
24
iv