For optimum performance, observe the following guidelines while using the webcam:

If you are having trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall, temporarily disable the firewall, perform the task you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall as necessary, and adjust the policies and settings.

Whenever possible, place bright light sources behind the camera and out of the picture area.

20 Chapter 6 Webcam