Standard patch bundles

The find standard patch bundles link on the patch database page provides the find bundles page to help you acquire standard HP-UX patch bundles. See Chapter 5: “What are standard HP-UX patch bundles?” (page 52) for more information.

Custom patch bundles - run a patch assessment

The Patch Assessment Tool allows you to create custom patch bundles specific to an environment. This web-based tool replaced the Custom Patch Manager Tool. The Patch Assessment Tool can be valuable for system administrators employing a proactive patch management strategy. See Chapter 10 “The Patch Assessment Tool” for detailed information.

TIP: HP-UX Software Assistant (SWA) was released in January, 2007 as a software upgrade to

the Patch Assessment Tool. For more information, see Chapter 8: “Using HP-UX Software Assistant for patch management” (page 85).

Support information digests

The ITRC provides Subscriber's Choice, the home for digest subscriptions.

Key features

Digest subscriptions allow you to do the following:

Stay up to date with the latest support information from HP via email.

Select your areas of interest and receive the appropriate digests from HP.

To access the Subscriber's choice page:

1.Log in to the ITRC at http://itrc.hp.com.

2.Select Patch database.

3.On the right navigation under useful links, select subscribe to patch digests.

Ask your peers in the forums

The ITRC forums are gathering places for IT professionals. You can use the forums to solve problems, exchange ideas, and learn from peers who also use the ITRC. HP engineers might participate in all of these forums to share their advice; however, these forums are intended primarily as a peer-to-peer resource.

To access patch-specific issues in the ITRC forums:

1.Log in to the ITRC at http://itrc.hp.com.

2.Select Forums from the left navigation.

3.Select HP-UX, and then patches from the HP-UX - categories.

4.From the patches page, you can read previously posted questions and replies, and you can post a question or reply of your own.

Search knowledge base

This functionality allows you to search across the HP knowledge base for answers to your support-related questions and for technical support documents to solve problems. This interface makes it easy for you to narrow your searches to documents which pertain to a particular product area or platform by using predefined categories. Additionally, you can limit searches to particular document types.

62 Using the IT Resource Center