HP v185w 18.5-inch manual Technical Support FAQs Frequently Asked Questions

Technical Support FAQs (Frequently Asked Questions) (continued)

Problem & Question

Missing one of the primary colors (red, green, or blue).

Screen image is not centered or sized properly.

Picture has color defects (white does not look white).

Unable to set the monitor to the optimal resolution.

Possible Solutions

yInspect the monitor’s video cable and make sure that none of the pins are bent.

yMake sure the monitor’s video cable is properly connected to the computer.

yAdjust horizontal and vertical screen position.

yFor VGA input, the auto-adjustment function may fix this problem.

yAdjust RGB color or select color temperature.

yMake sure that the graphics card supports the optimal resolution (1366

x768).

yMake sure that the latest supported driver is installed for the graphics card. For HP and Compaq systems, you can download the latest graphics driver for your system from: http://www.hp.com/support

yFor other systems, refer to the Web site for your graphics card.

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