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HP Presario V4200 2.2 Troubleshooting Flowcharts, Table, Troubleshooting Flowcharts Overview

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Troubleshooting

2.2 Troubleshooting Flowcharts

 

Table 2-5

 

Troubleshooting Flowcharts Overview

 

 

Flowchart

Description

 

 

2.1

“Flowchart 2.1—Initial Troubleshooting”

 

 

2.2

“Flowchart 2.2—No Power, Part 1”

 

 

2.3

“Flowchart 2.3—No Power, Part 2”

 

 

2.4

“Flowchart 2.4—No Power, Part 3”

 

 

2.5

“Flowchart 2.5—No Power, Part 4”

 

 

2.6

“Flowchart 2.6—No Video, Part 1”

 

 

2.7

“Flowchart 2.7—No Video, Part 2”

 

 

2.8

“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”

 

 

2.9

“Flowchart 2.9—No Operating System (OS) Loading”

 

 

2.10

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”

 

 

2.11

“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”

 

 

2.12

“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”

 

 

2.13

“Flowchart 2.13—No OS Loading, Diskette Drive”

 

 

Maintenance and Service Guide

2–7

Contents
Maintenance and Service Guide Page Contents 1 Product Description 2 Troubleshooting 3 Illustrated Parts Catalog 4 Removal and Replacement Preliminaries 5 Removal and Replacement Procedures 6 Specifications AConnector Pin Assignments BPower Cord Set Requirements CScrew Listing DDisplay Component Recycling Index Product Description 1.1Features Page Page 1.2 Resetting the Computer 1.3 Power Management 1.4 External Components Table Front Components Page Right-SideComponents, HP Pavilion dv4200 Page Right-SideComponents Compaq Presario V4200 and HP Compaq nx7220 Left-SideComponents, HP Pavilion dv4200 Left-SideComponents, HP Pavilion dv4200 (Continued) Left-SideComponents Compaq Presario V4200 and HP Compaq nx7220 (Continued) Page Standard Keyboard Components Top Components, HP Pavilion dv4200 Top Components, HP Pavilion dv4200 (Continued) Page Top Components Compaq Presario V4200 Models and HP Compaq nx7220 TouchPad Components, HP Pavilion dv4200 TouchPad Components Bottom Components Bottom Components (Continued) 1.5 Design Overview Troubleshooting Accessing Computer Setup Computer Setup Defaults Selecting from the File Menu Selecting from the Security Menu Selecting from the Tools Menu Selecting from the Advanced Menu 2.2 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Troubleshooting Flowcharts Overview (Continued) Flowchart 2.1—InitialTroubleshooting Flowchart 2.2—NoPower, Part Flowchart 2.3—NoPower, Part Flowchart 2.4—NoPower, Part Flowchart 2.5—NoPower, Part Flowchart 2.6—NoVideo, Part Flowchart 2.7—NoVideo, Part Flowchart 2.8—NonfunctioningDocking Device (if applicable) Flowchart 2.9—NoOperating System (OS) Loading Flowchart 2.10—NoOS Loading, Hard Drive, Part Flowchart 2.11—NoOS Loading, Hard Drive, Part Flowchart 2.12—NoOS Loading, Hard Drive, Part Flowchart 2.13—NoOS Loading, Diskette Drive Flowchart 2.14—NoOS Loading, Optical Drive Flowchart 2.15—NoAudio, Part Flowchart 2.16—NoAudio, Part Flowchart 2.17—NonfunctioningDevice Flowchart 2.18—NonfunctioningKeyboard Flowchart 2.19—NonfunctioningPointing Device Flowchart 2.20—NoNetwork/Modem Connection Illustrated Parts Catalog 3.2 Computer Major Components Spare Parts: Computer Major Components Page Spare Parts: Computer Major Components (Continued) Page Page Page Page Page Page Page Page Page Page Page Page Page HP Pavilion dv4200 Display Assembly Subcomponent Spare Part Number Information Page Compaq Presario V4200 and HP Compaq nx7220 Models Page Miscellaneous Doors/Covers Kit Spare Part Information 3.6 Miscellaneous Cable Kit Miscellaneous Cable Kit Spare Part Number 3.7 Mass Storage Devices Mass Storage Devices 3.8 Miscellaneous (Not Illustrated) Miscellaneous (Not Illustrated) Spare Part Information (Continued) 3.9 Sequential Part Number Listing Sequential Part Number Listing Sequential Part Number Listing (Continued) Page Page Page Page Page Page Page Removal and Replacement Preliminaries Plastic Parts Cables and Connectors 4.3Preventing Damage to Removable Drives 4.4 Preventing Electrostatic Damage 4.5Packaging and Transporting Precautions 4.6 Workstation Precautions 4.7Grounding Equipment and Methods Typical Electrostatic Voltage Levels Static-ShieldingMaterials Removal and Replacement Procedures 5.1 Serial Number 5.2 Disassembly Sequence Chart Disassembly Sequence Chart Disassembly Sequence Chart (Continued) 5.3Preparing the Computer for Disassembly Battery Pack Spare Part Number Information Page 5.4 Hard Drive Hard Drive Spare Part Number Information Page Page Page 5.5 Computer Feet Page 5.6 Optical Drive Optical Drive Spare Part Number Information Page 5.7 Memory Module Memory Module Spare Part Number Information Page Page 5.8Mini PCI Communications Module Mini PCI Communications Module Page 5.9RTC Battery RTC Battery Spare Part Number Information 5.10 Heat Sink Heat Sink Spare Part Number Information Page Page Page 5.11 Processor Processor Spare Part Number Information Page 5.12 Switch Cover Switch Cover Spare Part Number Information Page Page 5.13 Keyboard Keyboard Spare Part Number Information Page Page Page Page 5.14 Display Assembly Display Assembly Spare Part Number Information Page Page Page Display Assembly Subcomponents Page Page Page Page Page Page Page Page Page Page Page Page 5.15 Top Cover Top Cover Spare Part Number Information Page Page Page 5.16 Base Enclosure Base Enclosure Spare Part Number Information Page Page Page 5.17 Modem Board Modem Board Spare Part Number Information Page 5.18 System Board System Board Spare Part Number Information Page Page Page Page System Board Shield Spare Part Number Information Page Page Page Page Page Page Page Page 5.19 PC Card Assembly PC Card Assembly Spare Part Number Information Page Page 5.20 Fan Assembly Page Page 5.21 Speakers Speakers Spare Part Number Information Page 5.22 USB Board USB Board Spare Part Number Information Page Page 5.23 Bluetooth Module Bluetooth Module Spare Part Number Information Page Specifications Computer (Continued) 15.4-inch,WXGA, TFT Display Hard Drives Hard Drives (Continued) Primary 6-cell, Li-IonBattery Pack DVD/CD-RWCombo Drive DVD±RW and CD-RWCombo Drive DVD±RW and CD-RWCombo Drive (Continued) System DMA System Interrupts System Interrupts (Continued) System I/O Addresses System I/O Addresses (Continued) Page System Memory Map Connector Pin Assignments Table A-2 Audio-In(Microphone) Table A-3 Universal Serial Bus Table A-4 External Monitor Table A-5 RJ-45(Network) Table A-6 RJ-11(Modem) Table A-7 S-Video-Out Power Cord Set Requirements General Requirements Country-SpecificRequirements 3-ConductorPower Cord Set Requirements 3-ConductorPower Cord Set Requirements (Continued) Screw Listing Table C-1 Phillips PM2.0×5.0 Screw Table C-2 Phillips PM2.5×4.0 Screw Table C-3 Phillips PM2.5×7.0 Screw Phillips PM2.5×7.0 Screw (Continued) Page Page Page Page Page Page Page Page Page Table C-4 Phillips PM2.5×5.0 Screw Phillips PM2.5×5.0 Screw (Continued) Table C-5 Phillips PM2.0×12.0 Spring-LoadedScrew Table C-6 Black Phillips PM2.0×2.0 Screw Table C-7 Silver Phillips PM2.0×2.0 Screw Table C-8 Phillips PM2.0×4.0 Screw Phillips PM2.0×4.0 Screw (Continued) Page Page Page Page Page Page Page Page Table C-9 Phillips PM2.0×16.0 Screw Table C-10 Phillips PM2.5×8.0 Screw Table C-11 Phillips PM1.5×4.0 Screw Display Component Recycling Page Page Page Page Page Page Page Page Page Page Page Page Page Index