Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard

not operating

properly.

Connect computer

to good external

keyboard.

 

N

External

 

Replace

device

 

system

works?

 

board.

Y

Reseat internal

keyboard connector (if applicable).

 

N

Keyboard

 

Replace internal

operating

 

keyboard or

properly?

 

cable.

Y

Y

Keyboard

Doneoperating Done

properly?

N

Replace

system

board.

2–26

Maintenance and Service Guide