HP V6.1x Software manual 5

Browsing sites ............................................................................................	63
Displaying Granular Recovery version ...........................................................	63
7 Troubleshooting ...............................................................	65
An import job fails .............................................................................................	65
Problem .....................................................................................................	65
Action .......................................................................................................	66
A recovery session fails ......................................................................................	67
Problem .....................................................................................................	67
Action .......................................................................................................	67
Granular Recovery Cache Management link is not accessible from My Sites .............	67
Problem .....................................................................................................	67
Action .......................................................................................................	67
Granular Recovery Cache Management link is not accessible from My Sites .............	68
Problem .....................................................................................................	68
Action .......................................................................................................	69
HP Data Protector Granular Recovery Extension cannot be removed .........................	70
Problem .....................................................................................................	70
Action .......................................................................................................	71
Slow response of the command line interface ........................................................	71
Problem .....................................................................................................	71
Action .......................................................................................................	72
Slow response of the graphical user interface ........................................................	72
Problem .....................................................................................................	72
Action .......................................................................................................	72
The Data Protector service is not running ..............................................................	73
Problem .....................................................................................................	73
Action .......................................................................................................	73
The restoring - Mount Request Pending status .........................................................	74
Problem .....................................................................................................	74
Action .......................................................................................................	74
Subfolders are not recovered to original location ...................................................	74
Problem .....................................................................................................	74
Action .......................................................................................................	74
Granular Recovery Extension upgrade fails ...........................................................	75
Problem .....................................................................................................	75
Action .......................................................................................................	75
8 Removal .........................................................................	77
Procedure .........................................................................................................	77

Granular Recovery Extension for Microsoft SharePoint Server 5