Troubleshooting

 

 

 

 

 

 

 

 

 

Problem

Possible Cause

Solution

 

 

 

 

 

“No Signal” is

Monitor video cable is

Connect the 15-pin

 

displayed on screen.

disconnected.

monitor video cable

 

 

 

to the computer. Be

 

 

 

sure that the

 

 

 

computer power is

 

 

 

on.

 

 

 

 

 

“Out of Frequency” is

Video resolution and/or

Restart your computer

 

displayed on screen.

refresh rate are set higher than

and enter Safe

 

 

what your monitor supports.

Mode. Change your

 

 

 

settings to a

 

 

 

supported setting (see

 

 

 

“Technical

 

 

 

Specifications”).

 

 

 

Restart your computer

 

 

 

so that the new

 

 

 

settings take effect.

Monitor is

There is not enough air space

overheating.

to allow proper ventilation.

Leave at least 3 inches (76 mm) of ventilation space around the monitor, and do not place objects on top of the monitor.

Reference Guide

www.hp.com

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