HP vp6110, vp6120, vp6121 TROUBLESHOOTING, Common Problems & Solutions, USB, WORK, WORK, IMAGE, REMOTE, BLURRED, CONTROL, PROBLEMS, NO POWER, IMAGE ON, Keystone, DOES NOT, DOES NOT

User’s Guide

TROUBLESHOOTING

Common Problems & Solutions

PROBLEMS	TRY THESE SOLUTIONS
	• Make sure the power cord is inserted fully into the power cord
	socket.
NO POWER	• Make sure the power cord is inserted fully into the power outlet.
	• Toggle the power switch to the position “1”.
	• Wait two minutes after the projector is turned off before turning
	the projector back on.
	• Check for the proper input source.
NO PICTURE	• Ensure all cables are connected properly.
	• Adjust the brightness and contrast.
	• Remove the lens cap.
TRAPEZOID	• Reposition the unit to improve its angle on the screen.
IMAGE ON	• Use the Keystone correction key on the control panel of the
THE SCREEN	projector or the remote control unit.
	• In the menu system, set the picture mode according to the type of
POOR COLOR	image you are displaying: computer data presentation or video
	image.
	• Adjust brightness, contrast, or saturation.
	• Press Auto Sync on the control panel of the projector or the
	remote control unit to get better picture quality.
BLURRED	• Adjust the focus.
IMAGE	• Reposition the unit to improve its projection angle.
	• Ensure the distance between the unit and screen is within the
	adjustment range of the lens.
	• Replace the batteries with new ones.
	• Make sure there is no obstacle between the remote control and
	the projector.
REMOTE	• Stand within 6 meters (19.5 feet) of the projector.
CONTROL	• Make sure nothing is blocking the front and rear receivers.
DOES NOT	• If you are using a remote control with mouse and page up/ down
WORK	functions, make sure you have a USB connection between the
	projector and computer. Certain computer models may not be
	compatible with the mouse and page up/ down functions of the
	projector -- try using a different computer.
USB	• The remote control shipped with the projector does not include
CONNECTION	any features that use a USB connection.
DOES NOT	• A USB connection supports only certain remote control features.
WORK	See the remote control section of this table.

28 Troubleshooting