A

Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank.

Power cord is

Connect the power cord.

 

disconnected.

 

 

 

 

 

Power switch is

Turn on the power.

 

turned off.

 

 

 

 

 

Video cable is

Connect the video cable

 

improperly connected.

properly. See “Setting Up

 

 

the Monitor” (Chapter 3) for

 

 

more information.

 

 

 

 

Screen blanking utility is

Press a key on the keyboard

 

active.

or move the mouse to turn

 

 

off the screen blanking

 

 

utility.

 

 

 

Image appears

Brightness and contrast

Press the Auto/Select button

blurred, indistinct,

are too low.

on the monitor front panel.

or too dark.

 

If this does not correct the

 

 

image, press the Menu

 

 

button to open the Basic

 

 

OSD Menu, and adjust the

 

 

brightness and contrast

 

 

scales as needed.

 

 

 

User’s Guide

A–1

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Image 59
HP vs17x-wm 17 inch, vs17x 17 inch manual Troubleshooting, Solving Common Problems, Problem Possible Cause Solution