Troubleshooting

Problem

Solution (Continued)

 

 

No Plug and Play.

In order for the Plug and Play feature of the monitor to work, you need a computer and graphic

 

card that are compatible with Plug and Play. Check with your computer manufacturer.

 

Check the monitor’s video cable, and make sure that none of the pins are bent.

 

Make sure that the HP monitor drivers are installed. Refer to “Installing Drivers” for more

 

information. HP monitor drivers are also available at: http://www.hp.com/support

 

 

Picture bounces, flickers, or

Move electrical devices that may cause electrical interference as far away from the monitor as

wave pattern is present in

possible.

the picture.

Use the maximum refresh rate that your monitor is capable of at the resolution that you

 

are using.

 

 

Monitor is always in “Sleep

The computer power switch should be in the On position.

Mode (Amber LED).”

The computer graphic card should be snugly seated in its slot.

 

Check that the monitor video cable is properly connected to the computer.

 

Inspect the monitor video cable, and make sure that none of the pins are bent.

 

Check that your computer is operational: Press the Caps Lock key and observe the Caps Lock

 

LED found on most keyboards. The LED should either turn on or off after hitting the Caps

 

Lock key.

 

 

USB 2.0 ports are not

Make sure the USB hub cable is securely connected to the monitor and the computer.

working.

 

 

 

Getting Support from hp.com

Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support Select your country/region, and then follow the links to the support page for your monitor.

Preparing to Call Technical Support

If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical support. For technical support contact information, refer to the printed documentation included with the monitor. Have the following information available when you call:

Monitor model number (located on label on back of monitor)

Monitor serial number (located on label on back of monitor or in the OSD display in the Information menu)

Purchase date on invoice

Conditions under which the problem occurred

Error messages received

Hardware configuration

Name and version of hardware and software you are using

Locating the Rating Label

The rating label on the monitor provides the product number and serial number. You may need these numbers when contacting HP about your monitor model.

The rating label is on the back of the monitor.

A–2

User’s Guide

Page 40
Image 40
HP w1707 manual Locating the Rating Label, No Plug and Play

w1707 specifications

The HP w1707 is a notable 17-inch LCD monitor that combines functionality and performance, making it a valuable addition to any office or home setup. Known for its sleek design and user-friendly features, this monitor has garnered attention since its release.

One of the main features of the HP w1707 is its 1280 x 1024 native resolution, which ensures crisp and clear visuals for various applications, from everyday tasks like browsing and word processing to more graphic-intensive activities. The display technology used here is LCD, which offers reliable performance, lower energy consumption, and a compact design compared to traditional CRT monitors.

The monitor provides an impressive 5ms response time, which is critical for users who play fast-paced video games or watch action-packed movies. This low response time minimizes motion blur, ensuring a clear display even during rapid movements. Additionally, the HP w1707 boasts a contrast ratio of 600:1 and a brightness level of 300 cd/m², which contribute to vibrant colors and detailed images.

Connectivity options are also a strong point of the HP w1707. The monitor is equipped with a VGA port, making it compatible with a wide range of computers and laptops. This versatility ensures that users can easily integrate the monitor into their existing setups without the need for additional adapters.

Moreover, the HP w1707 features tilt adjustments,allowing users to change the viewing angle according to their comfort. This adaptability is important for reducing eye strain during prolonged use. The monitor’s flat-panel design not only saves desk space but also complements modern aesthetics in any workspace.

Energy efficiency is another characteristic that stands out in this model. The HP w1707 is compliant with Energy Star standards, which means it is designed to consume less power while still delivering excellent performance. This not only helps save on electricity bills but also contributes to a more sustainable approach to technology.

In conclusion, the HP w1707 is an effective and dependable monitor that caters to a wide array of users. With its solid features, responsive technology, versatile connectivity, and energy efficiency, it remains a relevant choice for anyone seeking a reliable display solution. Whether for work or entertainment, the HP w1707 successfully meets the demands of modern computing.