Troubleshooting

Getting Support from hp.com

Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support Select your country/region, and then follow the links to the support page for your monitor.

Preparing to Call Technical Support

If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical support. For technical support contact information, refer to the printed documentation included with the monitor. Have the following information available when you call:

■Monitor model number (located on label on back of monitor)

■Monitor serial number (located on label on back of monitor or in the OSD display in the Information menu)

■Purchase date on invoice

■Conditions under which the problem occurred

■Error messages received

■Hardware configuration

■Name and version of hardware and software you are using

Locating the Rating Label

The rating label on the monitor provides the product number and serial number. You may need these numbers when contacting HP about your monitor model.

The rating label is on the back of the monitor.

User’s Guide

A–3

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HP w1858 18.5-inch manual Locating the Rating Label
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w1858 18.5-inch specifications

The HP w1858 is an 18.5-inch LCD monitor that is designed to meet the demands of both home and office environments. This monitor combines an elegant design with practical features, making it a solid choice for users who require both style and functionality in their display solutions.

One of the standout features of the HP w1858 is its high-quality display. The monitor boasts a resolution of 1366 x 768 pixels, ensuring that users can enjoy clear and vibrant visuals. This resolution strikes a balance between image quality and performance, making it suitable for a variety of tasks, from office work to casual multimedia consumption.

The HP w1858 employs a 5 ms response time, which is essential for reducing motion blur during fast-moving scenes. This feature makes it a decent option for light gaming and video playback, contributing to an overall smoother viewing experience. The monitor also supports a brightness level of 250 cd/m², which helps deliver bright and vivid images, even in brightly lit environments.

In terms of connectivity, the HP w1858 offers multiple input options. It features a VGA port, which allows for easy connection to computers and laptops. This flexibility ensures that users can integrate the monitor into their existing setups without hassle.

The design of the HP w1858 is both sleek and functional. It comes with a simple stand that allows for tilt adjustment, enabling users to find the optimal viewing angle. The monitor is also lightweight, making it easy to mount or reposition as needed. Its slender profile and minimalistic bezels help it fit seamlessly into any workspace.

The HP w1858 incorporates energy-efficient technologies, contributing to reduced power consumption without sacrificing performance. This monitor is Energy Star certified, which means it meets stringent efficiency guidelines, leading to lower utility bills over time.

In summary, the HP w1858 18.5-inch monitor offers a blend of visual clarity, responsiveness, and user-friendly design. With its range of features, it is well-suited for basic computing tasks, media consumption, and even light gaming. Its energy-efficient design ensures that users can enjoy its benefits without increasing their environmental footprint. The HP w1858 is a reliable choice for those seeking a practical and stylish display solution.
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