System Recovery

When you’ve tried other methods of repairing your system software (like System Restore or Application Recovery), you may want to use the HP PC System Recovery program as a last resort to reinstall the software.

When necessary, you can reinstall the operating system and the application software that was originally installed on the HP DEC at the factory by using the System Recovery program.

WARNING: The HP PC System Recovery program will delete any data or programs that you installed after purchase. Be sure to back up any data that you want to keep onto a removable disc.

In the unlikely event that you replace the hard disk drive, use recovery discs to reinstall the operating system and software on the hard disk drive.

System Recovery Using

Recovery Discs

The recovery discs provide two recovery options:

Standard Recovery: This option recovers factory- shipped programs, drivers, and the operating system without affecting any data files that you may have created since purchase. Some data files may be difficult to find after the System Recovery, so it is best to back up all hard disk drive files before performing a System Recovery. However, you must reinstall any software that was not installed on the HP DEC at the factory. This includes software that came on CDs included in the accessory box, and software programs you installed since your purchase.

Full System Recovery: This recovery function completely erases and reformats the hard disk drive. The program performs a full System Recovery to reinstall the operating system, programs, and drivers from the recovery discs. However, you must reinstall any software that was not installed on the HP DEC at the factory. This includes software that came on CDs included in the accessory box, and software programs you installed since your purchase.

NOTE: If your HP DEC has a blank or corrupted hard disk drive, you will see only the full System Recovery option.

To Run System Recovery Program Using Recovery Discs:

1If the HP DEC works, back up all data files that you want to save onto removable media, such as a DVD. Remove the backup DVD you’ve made.

2Press the Eject button on the disc drive, and wait for the tray to open. Insert Recovery DVD disc #1 and close the tray.

3Turn off the HP DEC:

If the computer works: Click Start on the taskbar, click Turn Off Computer, and then click Turn Off.

Or

Press and hold the On button approximately 5 seconds until the computer turns off.

4Disconnect all peripheral devices from the computer except the monitor and the keyboard.

5Press the On button to turn on the computer.

6The computer starts the recovery; wait for the onscreen instructions to display, and then follow those instructions:

For standard recovery, press R. Choose Next to proceed with the System Recovery. Choose Yes to start the recovery. Insert the remaining recovery discs when directed.

Or

For full System Recovery, press F. Choose Yes to perform a full System Recovery. Insert the remaining discs when directed.

Or

If your computer hard disk drive is blank or corrupted, press R to perform a full System Recovery. Insert the remaining recovery discs when directed.

7When the recovery program finishes, the drive tray ejects. Remove the disc.

8Click Restart to restart the computer.

9After the computer restarts, a series of startup screens appears. To proceed with the initial Microsoft Windows setup, you must answer a few questions.

10Complete the computer startup, finish the registration process, and wait until you see the desktop. Then, turn off the computer, reconnect all peripheral devices, and turn on the computer.

11Reinstall software not originally installed on the computer by the factory.

12Copy data files that you saved on the backup DVD you made to your hard disk drive.

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