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HP Pavillion ZD7000 Contents, 1 Product Description, 2 Troubleshooting

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Contents

1 Product Description

1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–7

1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–8

1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–1 Using Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . 2–2 Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3 Selecting from the Security Menu . . . . . . . . . . . . . . . 2–4 Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Using Diagnostics for Windows . . . . . . . . . . . . . . . . 2–7 Obtaining, Saving, or Printing Configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7 Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10

Maintenance and Service Guide

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Contents
Maintenance and Service Guide Page Page Contents 1 Product Description 2 Troubleshooting 3 Illustrated Parts Catalog 4 Removal and Replacement Preliminaries 5 Removal and Replacement Procedures 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements CScrew Listing Index Product Description 1.1 Models Page 1.2Features Page 1.3 Clearing a Password 1.4 Power Management 1.5 External Components Front and Right Side Components Item Component Function Rear Panel and Left-SideComponents Rear Panel and Left-SideComponents (Continued) Page Keyboard Components Top Components Top Components (Continued) Page Bottom Components 1.6 Design Overview Troubleshooting 2.1Computer Setup and Diagnostics Utilities Using Computer Setup Selecting from the File Menu Selecting from the Security Menu Selecting from the Advanced Menu Advanced Menu (Continued) 2.2 Using Diagnostics for Windows Obtaining, Saving, or Printing Configuration Information Obtaining, Saving, or Printing Diagnostic Test Information Status tab Log Error 2.3 Troubleshooting Flowcharts Flowchart 2.1—InitialTroubleshooting Flowchart 2.2—NoPower, Part Flowchart 2.3—NoPower, Part Flowchart 2.4—NoPower, Part Flowchart 2.5—NoPower, Part Flowchart 2.6—NoVideo, Part Flowchart 2.7—NoVideo, Part Flowchart 2.8—NonfunctioningExpansion Base (if applicable) Flowchart 2.9—NoOperating System (OS) Loading Flowchart 2.10—NoOS Loading, Hard Drive, Part Flowchart 2.11—NoOS Loading, Hard Drive, Part Flowchart 2.12—NoOS Loading, Hard Drive, Part Flowchart 2.13—NoOS Loading, Diskette Drive Flowchart 2.14—NoOS Loading, CD- or DVD-ROMDrive Flowchart 2.15—NoAudio, Part Flowchart 2.16—NoAudio, Part Flowchart 2.17—NonfunctioningDevice Flowchart 2.18—NonfunctioningKeyboard Flowchart 2.19—NonfunctioningPointing Device Flowchart 2.20—NoNetwork/Modem Connection Illustrated Parts Catalog 3.1 Serial Number Location 3.2 Notebook Major Components Spare Parts: Notebook Major Components Item Description Number Page Spare Parts: Notebook Major Components (Continued) Page Page 3.3Miscellaneous Plastics Kit Components 3.4Miscellaneous Cable Kit Components 3.5 Mass Storage Devices 3.6 Miscellaneous Removal and Replacement Preliminaries 4.1 Tools Required 4.2 Service Considerations Plastic Parts Cables and Connectors 4.3Preventing Damage to Removable Drives 4.4 Preventing Electrostatic Damage 4.5Packaging and Transporting Precautions 4.6Workstation Precautions 4.7Grounding Equipment and Methods Typical Electrostatic Voltage Levels Event 10% 40% 55% Removal and Replacement Procedures 5.1 Serial Number 5.2 Disassembly Sequence Chart 5.3Preparing the Notebook for Disassembly Page Page 5.4 Notebook Feet 5.5 Memory Expansion Board Page 5.6 Mini PCI Communications Board 5.7 Optical Drive 5.8 Keyboard Page Page Page 5.9Keyboard Cover Page 5.10 Display Assembly Page 5.11 Top Cover Page Page 5.12 System Board Page Page Page 5.13 RTC Battery 5.14 Heat Sink Page Page Page 5.15 Processor Page 5.16 SD Card Slot/Infrared Module Page 5.17 Speakers Page Specifications Notebook (Continued) 15.4-inch,Wide SXGA+, TFT Display 15.4-inch,Wide XGA+, TFT Display Table Hard Drives 80-GB 60-GB 40-GB External AC Adapter 12-cell, Li-IonBattery Pack 24X DVD/CD-RWDrive 24X CD-RWDrive 8X DVD-ROMDrive 24X CD-ROMDrive System DMA Hardware System DMA System Interrupts IRQ System I/O Addresses I/O Address System Function System I/O Addresses (Continued) Page System Memory Map Size Memory Address Connector Pin Assignments Table A-2 RJ-11Modem Table A-3 Universal Serial Bus Table A-4 S-Video Table A-5 External Monitor Table A-6 Audio Line-Out Table A-7 Microphone Table A-8 Parallel Power Cord Set Requirements 3-ConductorPower Cord Set General Requirements Country-SpecificRequirements 3-ConductorPower Cord Set Requirements (Continued) Notes Screw Listing Table C-1 Phillips PM2.5×4.0 Screw Head Color Qty Table C-2 Phillips PM2.5×5.0 Screw Phillips PM2.5×5.0 Screw (Continued) Phillips PM2.5×5.0 Screw (Continued) Page Table C-3 Phillips PM2.5×8.0 Screw Page Phillips PM2.5×8.0 Screw (Continued) Page Page Page Table C-4 Slotted M1.5×10.0 Shoulder Screw Table C-5 HM5.0×8.5 Standoff Table C-6 PM1.5×12.0 Spring-LoadedShoulder Screw Table C-7 Phillips PM1.5×4.0 Screw Index