![](/images/backgrounds/291349/hp-pavillion-zd7000-users-manual-54568949x1.png)
Troubleshooting
Flowchart 2.15—No Audio, Part 1
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| Y | |
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| Turn up audio |
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No audio. |
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| internally or | Audio? |
| Done | |
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| externally. |
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N
Y
Notebook in
expansion base (if applicable)?
N
Go to
Flowchart 2.16,
No Audio, Part 2.
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| N | |
Undock | Internal |
| Go to |
| Flowchart 2.16, | ||
audio? |
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| No Audio, Part 2. | |
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Y
Replace the following expansion base components one at a time, as applicable. Check audio status after each change.
1.Reseat expansion base audio cable.
2.Replace audio cable.
3.Replace speaker.
4.Replace expansion base audio board.
5.Replace backplane board.
6.Replace I/O board.
Y
Go to
Flowchart 2.17, Audio?Done Nonfunctioning
Device.
N
Maintenance and Service Guide |