
Troubleshooting and Maintenance
Troubleshooting Your Notebook
Troubleshooting Your Notebook
This chapter contains solutions to many types of problems you might have with your notebook. Try the solutions one at a time, in the order in which they are presented.
Here are some other sources of information for troubleshooting:
•Use the Windows troubleshooters. Select Start > Help and Support.
•See the Microsoft Windows manual shipped with the notebook.
•Select the question mark on the
•Refer to the Worldwide Telephone Numbers booklet to contact a Customer Care Center for help and support.
Audio problems
If no sound is audible
•If your model has a volume control, press the + (plus) button to increase volume.
•Select the speaker icon on the taskbar (if present), then clear the Mute All checkbox if selected. If your model has an audio mute button, press it so the indicator light goes off.
•When you are operating your notebook in
If sound does not record
•Plug in an external microphone. The notebook does not have a
•Check the software controls for recording sound. Select Start > All Programs > Accessories > Multimedia (or Entertainment) > Sound Recorder.
•In Volume Control, select Options > Properties, then make sure the microphone is enabled in the recording controls.
66 Reference Guide