REV.
Issued Date 2008/7/2
. Revised Date 2008/12/01 A10
Doc. T itle Raphael Service Manual Page 17 of 98
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
To perform a soft reset
1. Remove the back cover.
2. Pull out the stylus.
3. Use the stylus to press the RESET button located between the opening of the stylus compartm ent and
USB connector on the back of the device. Your device restarts and display s the Today screen .
To perform a hard reset
Warning! Your device will be set ba ck to factory default settings. Please ensure any additiona l installed
programs and/or user data have been backed up be fore a hard reset is performed.
1. Pull out the stylus
2. With the device turned on, press and hol d the VOLUME DOWN and ENTER butt ons, then press the
RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and E NTER buttons until you
see this message on the screen:
4. Release the VOLUME DO WN and ENTER buttons, then press th e VOLUME UP button to perform the
hard reset, or press any other button to cancel the reset.