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Returning Your Unit for Service
Before sending your unit in for repair, please contact the factory, either by phone or by email, to obtain a Repair Authorization Number for your unit.
NOTE: Please do not return your Humminbird® to the store for service.
Please have your product model name and serial number available before calling the factory. If you contact the factory by
For IN-WARRANTY service, complete the following steps:
•Obtain a Repair Authorization Number from the Humminbird® Customer Resource Center.
•Tag product with your name, street address, phone number and your assigned Repair Authorization Number.
•Include a brief written description of the problem.
•Include a copy of your receipt (to show proof and date of purchase).
•Return product freight prepaid to Humminbird®, using an insured carrier with delivery confirmation.
Contact Humminbird®
Contact the Humminbird® Customer Resource Center
in any of the following ways:
By Telephone
(Monday - Friday 8:00 a.m. to 4:30 p.m. Central Standard Time):
By
(typically we respond to your
cservice@johnsonoutdoors.com
For direct shipping, our address is:
Humminbird
Service Department
678 Humminbird Lane
Eufaula, AL 36027 USA
For OUT-OF-WARRANTY service, complete the following steps:
•Obtain a Repair Authorization Number from the Humminbird® Customer Resource Center.
•Include payment in the form of credit card number and expiration date, money order or personal check. Please do not send cash.
•Tag product with your name, street address, phone number and your assigned Repair Authorization Number.
•Include a brief written description of the problem.
•Return product freight prepaid to Humminbird®, using an insured carrier with delivery confirmation.
© 2008 Humminbird®, Eufaula AL, USA. All rights reserved.
