Appendix

A.

Help

 

and

 

Service

 

 

 

 

 

 

 

Information

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If

you

have

questions

about

your

new

Options

by

IBM

product,

or

if

you

require

technical

assistance,

visit

the

IBM

Personal

Computing

 

 

Web

site

at

http://www.ibm.com/thinkpad

for

information

about

IBM,

 

Options

by IBM,

or

IBM

Service

and

 

Support. Additionally,

you

can

 

receive

information

from

the

IBM

Automated

Fax

system

at

 

 

 

 

1-800-426-3395 (in Canada, 1-800-465-3299), or

from

the

Personal

 

 

Systems

Group

Bulletin

Board

System

(PSG

BBS)

at

1-919-517-0001.

You

can

also

get

help

and

information

 

through

the

IBM

PC

 

 

 

HelpCenter,

24

hours

a

day,

seven

days

a

week.

Response

time

might

vary

 

depending

on the number and nature

of

the

calls

received.

 

 

Marketing, installation, and configuration support

through

the

 

 

 

 

HelpCenter

will

be

 

withdrawn

or

 

made

 

available

for

a

fee,

at

IBM’s

discretion,

90

days after the option has

been

withdrawn

from

 

 

marketing.

Additional

 

support

offerings,

including

step-by-step

 

 

 

 

installation

assistance,

are

available

for

a

nominal

fee.

 

 

 

 

During

 

the

warranty

period,

assistance

 

for

replacement

or

exchange

of

 

defective

components

 

is

available.

In

addition,

if

your

IBM option

is

 

installed

in

an

IBM

computer,

 

you

might

be

entitled

to

service

at

your

location. Your

technical

support

representative

can

help

you

 

 

 

 

determine

the

best

alternative.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part 2.

Appendixes

 

 

 

Step 1.

Problem Solving

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You may be able to

solve

the

 

problem

 

yourself.

Before

calling

the

 

 

HelpCenter,

 

please

prepare

for

 

the

 

call

by

 

following

 

these

steps:

 

 

 

1.

If

 

you

are

having

installation

or

 

configuration

 

problems,

refer

to

 

 

the

 

detailed

 

sections

 

on

installation

found

in

 

this

manual,

and

 

 

review

any

README.TXT

 

files

 

found

 

on

 

the

installation

 

 

 

 

 

diskettes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

Visit

the

Service

and

 

Support

section

of

the

 

Personal Computing

 

 

Web

site

 

specific

to

 

the

model

of

option

you

have

purchased.

 

 

Updated

installation

instructions,

hints

and

tips,

or

updated

 

 

 

 

system-specific

notes

 

are

often

published in

this

section.

You

 

 

might

 

find

that

later

device

 

drivers

 

are

available

that

will

improve

 

the

 

performance

and

compatibility

for

your

new

option.

 

 

 

 

 

 

If

you

are

installing

 

this

 

option

in

an

IBM

 

computer,

also

visit

the

 

applicable

Web

 

page

for

 

that

computer

 

model.

These

 

pages

 

 

 

 

 

might

 

also

contain

useful

hints

and

 

tips

related

to

installation of

 

 

this

 

option

 

and

might

refer

 

to

BIOS

 

or

device-driver

updates

 

 

 

 

required

for

your computer

model. If

you

are

installing

the

 

 

 

 

 

option

in

 

a

non-IBM

computer,

 

refer

to

the

manufacturer’s

Web

 

 

 

site.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

Uninstall,

and

then

reinstall

 

the

option.

During

 

the

uninstallation

 

 

process,

be

 

sure

to

 

remove

 

any

 

files

that

 

were

installed

 

during

the

Copyright IBM Corp. 1998

2-1

Page 11
Image 11
IBM 600 manual Step, Service Information

600 specifications

The IBM 600 series is a notable line of enterprise-level servers that has garnered attention for its robust performance, advanced features, and scalability suitable for large organizations. Originally introduced as part of IBM's initiative to provide businesses with powerful computing solutions, the IBM 600 servers have evolved to meet the growing demands of modern data environments.

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