Dodatek D. Service and Support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your IBM Statement of Limited Warranty for a full explanation of IBM warranty terms.

Online technical support

Online technical support is available during the life of your product through the Personal

Computing Support Web site at www.ibm.com/pc/support.

During the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your IBM option is installed in an IBM computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the IBM Support Center will be withdrawn or made available for a fee, at IBM’s discretion, 90 days after the option has been withdrawn from marketing. Additional support offerings, including step-by-step installation assistance, are available for a nominal fee.

To assist the technical support representative, have available as much of the following information as possible:

vOption name

vOption number

vProof of purchase

vComputer manufacturer, model, serial number (if IBM), and manual

vExact wording of the error message (if any)

vDescription of the problem

vHardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.

For the support telephone number and support hours by country, refer to the following table. If the number for your country or region is not listed, contact your IBM reseller or IBM marketing representative. Response time may vary depending on the number and nature of the calls received.

Phone numbers are subject to change without notice. For the latest phone number list, go to www.ibm.com/pc/support and click Support Phone List.

Country or Region

Telephone Number

Country or Region

Telephone Number

 

 

 

 

Argentina

0800-666-0011

Malaysia

03-7727-7800

 

 

 

 

Australia

1300-130-426

Mexico

001-866-434-2080

 

 

 

 

Austria

01-24592-5901

Netherlands

020-514-5770

 

 

 

 

© Copyright IBM Corp. 2004

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IBM E400 manual Dodatek D. Service and Support, Online technical support, Telephone technical support

E400 specifications

The IBM E400 is a powerful and versatile enterprise server designed to meet the demands of today's dynamic business environment. This server is built to optimize performance, reliability, and scalability, making it an ideal choice for organizations of all sizes that require robust computing solutions.

One of the standout features of the IBM E400 is its impressive processing capabilities. It often incorporates advanced multi-core processors that allow for higher performance in handling complex workloads and data-intensive applications. With support for virtualization technologies, the E400 can efficiently run multiple operating systems and applications on a single hardware platform, leading to reduced hardware costs and improved resource utilization.

The IBM E400 is designed with high availability in mind. It includes built-in redundancy options, such as hot-swappable components, dual power supplies, and advanced cooling systems to ensure uninterrupted operations. This reliability is crucial for businesses that rely on continuous access to their data and applications, especially in mission-critical environments.

Storage options on the IBM E400 are also noteworthy. It supports a variety of storage configurations, including SSDs and HDDs, enabling organizations to tailor their storage solutions based on performance needs and budget constraints. Additionally, the server offers advanced data protection features, such as RAID configurations and automated backup solutions, ensuring that critical data remains safe and accessible.

Security is another critical aspect of the IBM E400. It includes robust security features like hardware-based encryption, secure boot mechanisms, and centralized management capabilities that help safeguard sensitive data from unauthorized access and cyber threats. This focus on security is particularly relevant in industries where data privacy and compliance are paramount.

IBM's commitment to sustainability is evident in the E400’s design. The server is built to be energy-efficient, thereby helping organizations reduce their carbon footprint and energy costs. Features such as power-efficient processing units and intelligent cooling systems ensure that the server performs optimally while consuming less power.

In summary, the IBM E400 stands out as an enterprise-class server that delivers high performance, reliability, and security. With its advanced processing capabilities, extensive storage options, focus on high availability, and commitment to sustainability, the E400 is an excellent choice for organizations looking to modernize their IT infrastructure and enhance their operational efficiency.