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Troubleshooting
Before calling for service, check the information in this section to see if you can solve the
problem yourself.
There is no screen image
Check to see that both the monitor and the computer are plugged in and turned on.
“No Connection, Check Signal Cable” appears
Check the signal cable connection between the computer and the monitor.
“Sync. Out of Range” appears
The input signal frequency is over or under the synchronization range of the monitor, see
“Specifications” section.
The screen image is too light or too dark
Adjust the brightness or contrast settings, see On Screen Dispaly section.
The screen image is too large or too small
Adjust the size settings, see H-size and V-Size On Screen Dispaly section.
Adjust the Zoom setting, see On Screen Dispaly section.
The colors are distorted with dark or shadowed areas
Activate the degauss feature, see On Screen Dispaly section.
Adjust the color temperature, see On Screen Dispaly section.
The power indicator light is blinking green
The monitor is using its power management system, see “PowerSaver” section.
You need the monitor driver software
Download the driver from the internet at http: //www.ibm.com/support
5E50-4p.fm Page 9 Thursday, March 6, 2003 9:07 PM