IBM 2082BKU, 22428QU, 22428RU, 224394U, 224395U, W500 PC-Doctor for Windows, PC-Doctor for Rescue and Recovery

To cancel the test, press Esc.

Note: After running PC-Doctor, check the time and date on the system and reset

them if they are incorrect.

Detecting system information with PC-Doctor

PC-Doctor can detect the following system information:

Hardware Info

v System Configuration

v Memory Contents

v Physical Disk Drives

v Logical Disk Drives

v VGA Information

v IDE Drive Info

v PCI Information

v PNPISA Info

v SMBIOS Info

v VESA LCD Info

v Hardware Events Log

Utility

v Run External Tests

v Surface Scan Hard Disk

v Benchmark System

v DOS Shell

v Tech Support Form

v Battery Rundown

v View Test Log

v Print Log

v Save Log

v Full Erase Hard Drive

v Quick Erase Hard Drive

PC-Doctor for Windows

This product is designed to help you troubleshoot and resolve problems related to

your computer. Select one of the categories listed below to display symptoms and

solutions:

v Check System Health

v System and Device Tests

v Lenovo Troubleshooting Center

v System Reports

v Updates and Support

PC-Doctor for Rescue and Recovery

In some models of ThinkPad computer, the Rescue and Recovery® workspace

enables you to run the PC-Doctor program to test the hardware features of the

computer.

To run the test, click “Run Diagnostics” on the Rescue and Recovery main screen.

28 ThinkPad T500 and W500 Hardware Maintenance Manual

Contents

Main Page Page Page Contents About this manual . . . . . . . . . .v Safety information . . . . . . . . . .1 Copyright Lenovo 2008, 2009 Important service information . . . . .17 General checkout . . . . . . . . . .23 Notices . . . . . . . . . . . . . . 205 Trademarks . . . . . . . . . . . . . . 206 iv About this manual Copyright Lenovo 2008, 2009 Page Safety information Copyright Lenovo 2008, 2009 General safety 2 Electrical safety Observe the following rules when working on electrical equipment. Safety information 3 4 Safety inspection guide Safety information 5 Handling devices that are sensitive to electrostatic discharge 6 Grounding requirements The use of a grounding system to guard against ESD damage is desirable but not necessary. Safety notices: multilingual translations Safety information 7 Safety notice 2 8 Safety notice 3 Safety information 9 Safety notice 4 10 Safety information Safety notice 6 12 Safety notice 7 Safety notice 8 Safety information 13 Laser compliance statement 14 CAUTION: Safety information 15 Page Important service information Copyright Lenovo 2008, 2009 Strategy for replacing FRUs Strategy for replacing a hard disk drive 18 Important notice for replacing a system board How to use error message Strategy for replacing FRUs for CTO, CMV, and GA V Product definition Dynamic Configure To Order (CTO) Important service information 19 Custom Model Variant (CMV) General Announce Variant (GAV) Using eSupport 20 Using the HMM Important information about replacing RoHS compliant FRUs Important service information 21 Current or original part Replacement FRU Current or original part Page General checkout Copyright Lenovo 2008, 2009 What to do first 24 Checkout guide General checkout 25 Diagnostics using PC-Doctor for DOS 26 Testing the computer The options on the test menu are as follows: General checkout 27 Wireless LAN Use the cursor keys and ESC to move in menus.Press ENTER to select. InteractiveTests Hardware Info Utility Quit F1=Help PC-Doctor for Windows PC-Doctor for Rescue and Recovery Power system checkout General checkout 29 2 Checking the AC adapter 1 Checking operational charging 30 1(+)2(+)3456(-) 7(-) Checking the battery pack Terminal Voltage (V dc) 1 + 0 to + 12.6 7 Ground (-) Checking the backup battery General checkout 31 Black (-) Wire Voltage (V dc) Red +2.5 to +3.2 Black Ground Page Related service information Copyright Lenovo 2008, 2009 Restoring the factory contents by using Product Recovery discs Passwords 34 Power-on password Hard-disk password Supervisor password How to remove the power-on password Related service information 35 How to remove the hard-disk password 36 Power management Related service information 37 Screen blank mode Standby mode Hibernation mode 38 Symptom-to-FRU index Related service information 39 Numeric error codes System board. 0176 System SecurityThe system has been tampered with. 40 Page 42 Error messages Related service information 43 Device Error. 1. The device you want to boot from. Beep symptoms 44 System board (security chip) Five short beeps and a blank screen. System board No-beep symptoms LCD-related symptoms Related service information 45 5 8 10 UXGA, WUXGA, QXGA 5 13 13 LCD assembly . Intermittent problems 46 Undetermined problems ThinkPad T500 and W500 Copyright Lenovo 2008, 2009 Specifications The following table lists the specifications of the ThinkPad T500 and W500 : 48 ThinkPad T500 and W500 49 Status indicators The system status indicators show the status of the computer, as follows: 50 Table 8. Status indicators Indicator Meaning 1 Wireless status ThinkPad T500 and W500 51 R Green: The computer is connected to the ac power supply. 10 Standby status 52 FRU tests The following table shows the test for each FRU. ThinkPad T500 and W500 53 54 Fn key combinations ThinkPad T500 and W500 55 56 ThinkPad T500 and W500 57 FRU replacement notices 58 (Cross-section) Screw notices 90degrees more Retaining serial numbers ThinkPad T500 and W500 59 Restoring the serial number of the system unit Retaining the UUID 60 Reading or writing the ECA information ThinkPad T500 and W500 61 Removing and replacing a FRU 62 1010 Battery pack ThinkPad T500 and W500 63 1 2 1020 Serial Ultrabay Slim device 64 For access, remove this FRU: ThinkPad T500 and W500 65 converter When installing: Make sure that the HDD connector or SSD connector is attached firmly. 66 HDD and HDD rubber rails: 1040 Palm rest or palm rest with fingerprint reader For access, remove this FRU in order: ThinkPad T500 and W500 67 nylon-coated (4) Step Icon Screw (quantity) Color Torque 1 68 When installing: When you attach the palm rest, do as follows: Table 15. Installation of the palm rest (continued) 3. Push the front side of the palm rest until it clicks into place. ThinkPad T500 and W500 69 1050 DIMM For access, remove these FRUs in order: v 1010 Battery pack on page 63 70 a1 1060 Keyboard For access, remove these FRUs in order: v 1010 Battery pack on page 63 ThinkPad T500 and W500 71 nylon-coated (1) Step Icon Screw (quantity) Color Torque 1 72 When installing: Make sure that the keyboard edges a are under the frame as shown in this figure. 1070 Modem daughter card (MDC-3.0) ThinkPad T500 and W500 73 Table 18. Removal steps of MDC-3.0 (continued) 74 Turn the card over 4, and detach the modem connector 5. 1080 PCI Express Mini Card for wireless LAN ThinkPad T500 and W500 75 76 1090 Intel Turbo Memory Minicard or Wireless USB adapter ThinkPad T500 and W500 77 78 1100 Backup battery ThinkPad T500 and W500 79 When installing: Make sure that the battery connector is attached firmly. 1110 SIM card slot 80 1120 Keyboard bezel ThinkPad T500 and W500 81 Table 23. Removal steps of keyboard bezel (continued) 82 When installing: Make sure that all the claws are attached firmly. 1130 PCI Express Mini Card for wireless WAN ThinkPad T500 and W500 83 Table 24. Removal steps of PCI Express Mini Card for wireless WAN (continued) 84 Cable routing: When you install the card, route the antenna cables as shown in this figure. 1140 Speaker assembly ThinkPad T500 and W500 85 The speaker cables are secured with tapes ( a ). Table 26. Removal steps of speaker assembly (continued) 86 1150 Fan assembly ThinkPad T500 and W500 87 Table 27. Removal steps of fan assembly (continued) 88 Table 28. Installation of the fan assembly ThinkPad T500 and W500 89 For the switchable graphics models: v Make sure that the fan connector is attached firmly. Table 28. Installation of the fan assembly (continued) 90 1160 CPU ThinkPad T500 and W500 91 1170 LCD unit 92 Table 30. Removal steps of LCD assembly (continued) Step Screw (quantity) Color Torque 3 M2.5 6.5 mm, wafer-head, nylon-coated (2) ThinkPad T500 and W500 93 (4 kgfcm) Table 30. Removal steps of LCD assembly (continued) 94 1180 Base cover and USB sub card with cable ThinkPad T500 and W500 95 96 ThinkPad T500 and W500 97 98 Remove the USB sub card with cable as shown in this figure. 13 ThinkPad T500 and W500 99 34 11a 1190 Structure frame 100 Table 32. Removal steps of structure frame (continued) Remove the AC power jack cable a . ThinkPad T500 and W500 101 Table 32. Removal steps of structure frame (continued) 102 1200 System board and ExpressCard slot assembly ThinkPad T500 and W500 103 d 104 e c Table 33. Removal steps of system board and ExpressCard slot assembly ThinkPad T500 and W500 105 2010 LCD front bezel (LCD cover kit) 106 Table 34. Removal steps of LCD front bezel (continued) ThinkPad T500 and W500 107 2020 LCD rear cover (LCD cover kit) 108 2030 Inverter card or LED control card For access, remove these FRUs in order: v 1010 Battery pack on page 63 ThinkPad T500 and W500 109 2040 Integrated camera For access, remove these FRUs in order: v 1010 Battery pack on page 63 110 2050 Bluetooth daughter card (BDC-2.1) For access, remove these FRUs in order: v 1010 Battery pack on page 63 ThinkPad T500 and W500 2060 Antenna assembly 112 Table 39. Removal steps of antenna assembly (continued) ThinkPad T500 and W500 114 2070 LCD panel and LCD cable ThinkPad T500 and W500 Step Screw (quantity) Color Torque 1 M2.5 6.5 mm, wafer-head, nylon-coated (3) (4 kgfcm) 2 M2 2.8 mm, wafer-head, nylon-coated (1) Silver 0.189 Nm (1.85 kgfcm) Table 40. Removal steps of LCD panel and LCD cable (continued) 116 Table 40. Removal steps of LCD panel and LCD cable (continued) b9 ThinkPad T500 and W500 When installing: Make sure that the LCD cable is attached firmly. 2080 Hinges and LCD magnesium frame 118 Step Screw (quantity) Color Torque 1 M2.5 6.5 mm, wafer-head, nylon-coated (2) (4.0 kgfcm) Locations Front view ThinkPad T500 and W500 13 10 6 43 Rear view 120 Bottom view Parts list ThinkPad T500 and W500 121 Overall d e 122 f a b c Page Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID 124 43Y6461 R ** Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 125 42T0965 R ** 43Y6459 R ** Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID 126 42T0995 R ** 42T0991 R ** Page 128 Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 129 39T2899 R * 42T1575 R * Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID 130 42T1501 R * Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 131 42T1579 R * 42T1309 R * Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID 132 42T1481 R * 42T1471 R * Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 133 42T1581 R * 42T1517 R * 134 Page 136 Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 137 42T1439 R * 42T1461 R * 138 Page 140 Page 142 Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 143 42T4504 R * Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID 144 92P1139 R * Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 145 92P1141 R * Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID 146 92P1133 R * 42T4511 R * Page 148 Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 149 42T2545 R * Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID 150 42T2515 R * Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 151 42T2551 R * 152 Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 153 43Y9776 R N 43Y9750 R N Taiwan v 2056-CTO, xxV 43Y9746 R N Taiwan v 2081-CTO, xxV 154 43Y9780 R N 43Y9757 R N Taiwan v 2241-CTO, xxV 43Y9753 R N Taiwan v 2242-CTO, xxV 43Y9754 R N Taiwan v 2243-CTO, xxV Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 155 43Y9785 R N 43Y9762 R N Taiwan v 4061-CTO, xxV 43Y9761 R N Taiwan v 4062-CTO, xxV 156 43R1989 R ** 43R1775 R ** Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 157 42W7978 R N 43R1969 R ** 44C6192 R ** 158 42W8105 R N 42W8129 R N 42W8130 R N 42W7980 R N Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 159 42W8134 R N 42W8131 R N 42W8133 R N 160 Page 162 Page 164 Page 166 Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 167 42W3436 R N 168 Page 170 Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 171 44C0664 R ** Table 42. Parts listOverall (continued) No. FRU FRU no. RoHS ID 172 CRU ID Telephone cable, RoHS 91P6915 R * AC adapter (see AC adapters on page 191.) LCD FRUs ThinkPad T500 and W500 173 15.4-in. WXGA TFT No. FRU FRU no. RoHS ID 174 42T3634 R N Table 43. Parts list15.4-in. WXGA TFT (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 175 13R1015 R N 41W1338 R N Table 43. Parts list15.4-in. WXGA TFT (continued) No. FRU FRU no. RoHS ID 176 42W8082 R N 42W8080 R N Table 43. Parts list15.4-in. WXGA TFT (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 177 42T0969 R N Table 43. Parts list15.4-in. WXGA TFT (continued) No. FRU FRU no. RoHS ID 178 42T0486 R N Table 43. Parts list15.4-in. WXGA TFT (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 179 42T0589 R N 42T0484 R N Table 43. Parts list15.4-in. WXGA TFT (continued) No. FRU FRU no. RoHS ID 180 42T0587 R N 42T0586 R N 10 Clear plate kit 43Y9739 R N 15.4-in. WSXGA+ TFT No. FRU FRU no. RoHS ID ThinkPad T500 and W500 181 42T3634 R N Table 44. Parts list15.4-in. WSXGA+ TFT (continued) No. FRU FRU no. RoHS ID 182 42T0969 R N Table 44. Parts list15.4-in. WSXGA+ TFT (continued) No. FRU FRU no. RoHS ID ThinkPad T500 and W500 183 42T0488 R N Table 44. Parts list15.4-in. WSXGA+ TFT (continued) No. FRU FRU no. RoHS ID 184 42T0423 R N 10 Clear plate kit 43Y9739 R N 15.4-in. WUXGA TFT Table 45. Parts list15.4-in. WUXGA TFT (continued) No. FRU FRU no. RoHS ID 186 42T0969 R N 44C9614 R N Keyboard Table 47. Parts listKeyboard Language P/N RoHS ID 188 42T3234 42T3298 42T3168 Miscellaneous parts FRU P/N RoHS ID ThinkPad T500 and W500 189 43Y9731 R N 45N3853 R N 190 45N5500 R N 43Y9730 R N AC adapters FRU P/N RoHS ID ThinkPad T500 and W500 191 92P1114 FRU P/N RoHS ID Power cords 192 Recovery discs Windows XP Professional DVDs ThinkPad T500 and W500 193 194 Windows Vista Home Basic (32 bit) DVDs 196 Windows Vista Home Premium (32 bit) DVDs ThinkPad T500 and W500 197 Language P/N RoHS ID Windows Vista Business (32 bit) DVDs 198 Page Windows Vista Business (64 bit) DVDs 200 Language P/N RoHS ID Windows Vista Ultimate (32 bit) DVDs 202 Common service tools ThinkPad T500 and W500 203 Page Notices Copyright Lenovo 2008, 2009 Trademarks 206