Contents
Important safety information . . . . . .v
Conditions that require immediate action . .v
General safety guidelines . . . . . . . .vi
Service . . . . . . . . . . . . .vi
Power cords and power adapters . . . . vii
Extension cords and related devices . . . viii
Plugs and outlets . . . . . . . . . viii
Batteries . . . . . . . . . . . . viii
Heat and product ventilation . . . . .ix
CD and DVD drive safety . . . . . . .x
Additional safety information . . . . . .x
Laser compliance statement . . . . . xiv
Important notice for users . . . . . . xvii
Important regulatory notice for users . . . xvii
Information about hard disk capacity . . . xvii
Finding information with the Access IBM
button . . . . . . . . . . . . . xix
Chapter 1. Overview of your new ThinkPad
computer . . . . . . . . . . . . .1
Your ThinkPad at a glance . . . . . . .2
Features . . . . . . . . . . . . . .4
Specifications . . . . . . . . . . . .5
Caring for your ThinkPad computer . . . .6
Chapter 2. Solving computer problems . .11
Diagnosing problems . . . . . . . . .12
Troubleshooting . . . . . . . . . . .12
Error messages . . . . . . . . . .12
Errors without messages . . . . . . .17
A password problem . . . . . . . .19
A power switch problem . . . . . . .19
Keyboard problems . . . . . . . .19
TrackPoint problems . . . . . . . .20
Standby and hibernation problems . . .21
Computer screen problems . . . . . .24
Battery problems . . . . . . . . .25
Hard disk drive problems . . . . . .26
A startup problem . . . . . . . . .26
Fingerprint authentication problems . . .28
Other problems . . . . . . . . . .28
Starting BIOS Setup Utility . . . . . . .30
Recovering pre-installed software . . . . .31
Upgrading the hard disk drive . . . . . .32
Replacing the battery . . . . . . . . .35
Using the Extended Life Battery . . . . .36
Chapter 3. Getting help and service . . .41
Getting help and service . . . . . . . .42
Getting help on the Web . . . . . . . .42
Calling the Customer Support Center . . .42
Getting help around the world . . . . . .44
Appendix A. Wireless related information 45
Wireless interoperability . . . . . . . .45
Usage environment and your health . . . .45
Appendix B. Warranty information . . . .47
Lenovo Statement of Limited Warranty . . .47
Part 1 - General Terms . . . . . . .47
Part 2 - Country-unique Terms . . . . .51
Part 3 - Warranty Information . . . . .65
Types of Warranty Service . . . . . . .66
Worldwide telephone list . . . . . . . .67
Guarantee supplement for Mexico . . . .71
Appendix C. Customer replacement units
(CRUs) . . . . . . . . . . . . .73
Customer replaceable units (CRUs) . . . .73
Appendix D. Notices . . . . . . . . .75
Notices . . . . . . . . . . . . . .75
Television output notice . . . . . . .76
Electronic emissions notices . . . . . . .76
Federal Communications Commission
(FCC) Declaration of Conformity . . . .76
Industry Canada Class B emission
compliance statement . . . . . . . .77
European Union EMC Directive