iHome iH15 manual Trouble Shooting, Symptom Possible Problem Solution

Trouble Shooting

Symptom	Possible Problem	Solution
Unit doesn’t respond	AC adaptor isn’t plugged to a wall outlet or	Plug the AC adaptor into a wall outlet and plug the connector into
(no power)	the connector is not plugged into the power	the power supply jack on the unit
	supply jack on the back of the unit
	Wall outlet is not functioning	Plug another device into the same outlet to confirm the outlet is working
iPod cannot dock	Using no or wrong iPod insert	Make sure the dock insert is the proper fit for your iPod
properly
	iPod is not docked properly	Remove your iPod from the connector and check for any
		obstruction on the connectors in the dock and on your iPod.
		Then reseat it in the dock.
Playing iPod but no	iPod is not docked properly	Remove your iPod from the connector and check for any
sound		obstruction on the connectors in the dock and on your iPod.
		Then reseat it in the dock.
	Your iPod is not playing	Press play button on your iPod to play it manually.
	iPod is locked up	Please make sure your iPod is working properly before docking
		it to the unit. Please refer to your iPod manual for detail.
	Using 1st or 2nd generation iPod, iPod Shuffle or	Please connect them with Line-in.
	other device
iPod didn’t charge	iPod is not docked properly	Remove your iPod from the connector and check for any
up		obstruction on the connectors in the dock and on your iPod.
		Then reseat it in the dock.
	iPod is locked up/frozen	Please make sure your iPod is working properly before docking
	iPod battery has problem	it to the unit. Please refer to your iPod manual for details.
Sound is distorted	Volume level is set too high	Decrease the unit volume
	Sound source is distorted	If iPod original sound source is poor quality, distortion and noise
		are easily noticed with high-power speakers.
		Try a different audio source such as a music CD.
		If you are using an iPod Shuffle or external sound source like
		older generation iPod, try reducing the output volume on the
		device itself. Also, try turning bass boost OFF.
	If you are playing your iPhone, you may	Set your iPhone to Airplane mode. Note that doing so disables
	encounter TDMA noise	the phone until airplane mode is turned off.

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