iHome iH22 manual Trouble Shooting, Symptom Possible Problem Solution

Trouble Shooting

Symptom	Possible Problem	Solution
Unit doesn’t	Wall outlet is not functioning	Plug another device into the same outlet to
respond		confirm the outlet is working
(no power)
iPod does not	Using no or wrong iPod insert	Make sure the dock insert is the proper one for your iPod
dock properly
	Dock or connector is obstructed	Remove your iPod from the dock and check for
		obstruction on the connectors in the dock and on your
		iPod. Then reseat it in the dock.
iPod does not	iPod is not docked properly	Remove your iPod from the dock and check for
respond to the		obstruction on the connectors in the dock and on your
unit		iPod. Then reseat it in the dock.
	Your iPod software is too old	Upgrade software on your iPod via iTunes
	iPod is locked up	Please refer to your iPod manual for details. Please make
		sure your iPod is working properly before docking in
		the unit.
iPod doesn’t	iPod is not docked properly	Remove your iPod from the dock and check for
charge up		obstruction on the connectors in the dock and on your
		iPod. Then reseat it in the dock.
	Using 3rd generation iPod	iH22 doesn’t support 3rd generation iPod
	iPod is locked up/frozen	Please refer to your iPod manual for details. Please make
		sure your iPod is working properly before dock into the unit.
	iPod battery has problem
Sound is distorted	Volume level is set too high	Decrease the volume.
	Sound source is distorted	If iPod original sound source is poor quality, distortion and
		noise are easily noticed with high-power speakers.
		Try a different audio source such as a music CD.
		If you are using an iPod Shuffle or external sound source
		like older generation iPod, try reducing the output volume
		on the device itself. Also, try reducing bass.

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