T R O U B L E S H O O T I N G
Symptom | Possible reason | Solution |
Remote control is | Remote battery is weak | Replace battery with a new one. Battery |
not working |
| type: CR2032 |
| Remote control is out of range | Use remote within 30 feet and point at front |
|
| of unit when using. |
Erratic | External interference | Move unit away from potential sources of |
performance |
| external interference such as computers, |
|
| modems, wireless devices (routers) or |
|
| fluorescent light. |
No sound | Volume is too low | Turn volume up, using main control or remote |
Sound distorted | Volume is too high | Turn volume down |
| Sound source is distorted | If the iPhone/iPod original sound file (MP3) is |
|
| old or of poor quality, distortion and noise are |
|
| easily noticed with |
|
| a different audio source such as an audio |
|
| CD. |
| Bongiovi DPS and/or eq | Press “reset” on remote to set bass and |
| settings are set too high | treble back to 0. Turn Bongiovi DPS off if |
|
| necessary. |
iPod/iPhone | iPhone/iPod is locked up/ | Please make sure your iPhone/iPod is |
doesn’t charge up | frozen | working properly before docking into the unit. |
|
| Please refer to your iPhone/iPod manual for |
| iPhone/iPod battery has | details. |
| problem |
|
| iPhone/iPod is not docked | Remove your iPhone/iPod from the dock and |
| properly | check for obstruction on the connectors in |
|
| the dock and on your iPhone/iPod. |
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