iHome IP18 instruction manual Trouble Shooting, Symptom Possible Problem Solution

Trouble Shooting

Symptom	Possible Problem	Solution
Unit doesn’t respond	AC adaptor isn’t plugged to a wall outlet or	Make sure the AC adaptor is properly connected to a working
(no power)	the connector is not plugged into the power	wall outlet and to the power supply jack on the unit
	supply jack on the back of the unit
	Wall outlet is not functioning	Plug another device into the same outlet to confirm the outlet is working
iPhone/iPod cannot	Possible obstruction in dock area or on	Remove your iPhone/iPod from the connector and check for
dock properly
	iPhone/iPod (skin or case is in the way)	any obstruction on the connectors in the dock. Try removing
		case or skin from your iPhone/iPod. Then reseat it in the dock.
Playing iPhone/iPod	iPhone/iPod is not docked properly	Remove your iPhone/iPod from the connector and check for
but there is no		any obstruction on the connectors in the dock and on your
sound		iPhone/iPod. Then reseat it in the dock.
	Your iPhone/iPod is not playing	Press play button on your iPhone/Pod to play it manually.
	iPhone/iPod is locked up	Please make sure your iPhone/iPod is working properly before
		docking it to the unit. Please refer to your manual for details.
	Using 1st or 2nd generation iPod, iPod Shuffle or	Please connect them with Line-in.
	other device
iPhone/iPod didn’t	iPhone/iPod is not docked properly	Remove your iPhone/iPod from the connector and check for
charge up		any obstruction on the connectors in the dock and on your
		iPhone/iPod. Then reseat it in the dock.
	iPhone/iPod is locked up/frozen	Please make sure your iPhone/iPod is working properly before
	iPhone/iPod battery has problem	docking it to the unit. Please refer to your manual for details.
Sound is distorted	Volume level is set too high	Decrease the unit volume
	Sound source is distorted	If original sound source file is poor quality, distortion and noise
		are easily noticed with high-power speakers.
		Try a file from a trusted audio source such as iTunes
		If you are using an iPod Shuffle or external sound source like
		older generation iPod, try reducing the output volume on the
		device itself. Also, try turning bass boost OFF under iPod
		settings.
LED color lighting	LED color mode is set to OFF	Press Color Button to cycle to other color LED modes
effect is missing/
not working	Dimmer is set to OFF	Press Snooze/Dimmer Button to cycle to other brightness modes
	Unit is running on backup battery	Make sure the AC adaptor is properly connected to a working
		wall outlet and to the power supply jack on the unit

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