iHome iP71 manual Trouble Shooting, Symptom, Possible Problem, Solution

Trouble Shooting

Symptom	Possible Problem	Solution
Unit doesn’t	AC adaptor isn’t plugged to a wall	Plug the AC adaptor into a wall outlet and plug the
respond	outlet or the connector is not	connector into the supply jack on the unit
(no power)	plugged into the power supply jack
	on the back of the unit
	Wall outlet is not functioning	Plug another device into a wall outlet (same outlet) to
		confirm the outlet is working
iPhone/iPod does	Using no or wrong iPhone/iPod insert	Make sure the dock insert is the proper fit to your iPhone/iPod
		Remove your iPhone/iPod from the dock and check for
not dock properly	Dock or connector is obstructed
		obstruction on the connectors in the dock and on your
		iPhone/iPod. Then reseat it in the dock.
iPhone/iPod does	iPhone/iPod is not docked properly	Remove your iPhone/iPod from the dock and check for
not respond to		obstruction on the connectors in the dock and on your
		iPhone/iPod. Then reseat it in the dock.
the unit
	Your iPhone/iPod software is too old	Upgrade software on your iPhone/iPod via iTunes or visit
		apple.com
	iPhone/iPod is locked up	Please refer to your iPhone/iPod manual for details.Please
		make sure your iPhone/iPod is working properly before
		docking in the unit.
iPhone/iPod	iPhone/iPod is not docked properly	Remove your iPhone/iPod from the dock and check for
		obstruction on the connectors in the dock and on your
doesn’t charge		iPhone/iPod. Then reseat it in the dock.
up	Using 3rd generation iPod	iP71 doesn’t support 3rd generation iPod
	iPhone/iPod is locked up/frozen	You may need to reset your iPhone or iPod.Please refer to
		your iPhone/iPod manual for details. Please make sure
	iPhone/iPod battery has problem
		your iPhone/iPod is working properly before docking it.
Sound is distorted	Volume level is set too high	Decrease the volume. Turn off EQ/3D effect
	Sound source is distorted	If original sound source is poor quality, distortion and
		noise are easily noticed with high-power speakers.
		Try a different audio source such as a music CD.
		If you are using an iPod Shuffle or external sound source
		like older generation iPod, try reducing the output volume
		on the device itself. Also, try reducing bass.
Remote Control	Battery weak	Replace with new battery
doesn’t work	Remote Control is too far way from	Use the Remote Control closer to left speaker
	left speaker

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