Troubleshooting

Symptom

Possible Problem

Solution

 

 

 

Sound is distorted

Volume level is set too high

Decrease the volume

 

Sound source is distorted

If the iPhone/iPod original sound source (MP3) is old or of poor quality,

 

 

distortion and noise are easily noticed with high-power speakers. Try a

 

 

different audio source such as a music CD.

 

 

If you are using an external sound source like older generation of iPod

 

 

or iPod Shuffle, try reducing the output volume on the device itself. Also

 

 

try turning bass boost OFF.

 

EQ settings are too high. For example, if the

Lower EQ settings.

 

treble is too high, the 3D effect may not sound

 

 

as good

 

 

 

 

Unit/adaptor gets warm

This is normal

Turn unit off for awhile or lower volume

after extended play at

 

 

high volume

 

 

 

 

 

Snooze time

Custom snooze time not set

Press and hold Snooze button then turn set wheel to adjust

is too long/short

 

 

 

 

 

Can’t wake to playlist

Playlist is misnamed or empty

Sync iPhone/iPod to iTunes and manually label playlist iHome. Make

 

 

sure to add songs to your playlist. For help in creating a playlist, please

 

 

see the Help tab in iTunes or visit www.apple.com

 

 

 

Alarm not working

AM/PM time/alarm time not set correctly

When setting clock or alarm time, take note of the PM indicator; there

 

 

is NO AM indicator

 

Alarm time or source selected for alarm 2 , not

Make sure to set the alarm time and source for the alarm icon 1 or 2

 

alarm 1 or vice versa

that is shown on the clock display

 

7-5-2 days setting is not correct

7 days is every day alarm, 5 days is Mon-Fri, and 2 days is Sat-Sun.

 

 

See page 3 for setting alarms.

 

Calendar is not set correctly, which can affect

See page 3 for setting Clock/Calendar Section.

 

7/5/2 day alarm operation

 

 

 

 

Brief occasional radio

This is normal when the iPhone periodically

AM/FM radio is subject to interference from the iPhone antenna. If you

noise

communicates with cell towers

find the noise disturbing, you may wish to move the iPhone away from

 

 

the iP9.

 

 

 

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iHome iP9 manual Try turning bass boost OFF