Troubleshooting
| Symptom | Possible Problem | Solution |
| No AM band radio | AM loop antenna is not connected to the unit | Plug the AM loop antenna connector to the jack on the back of the unit |
| sound but others OK |
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| AM band radio is very | AM loop antenna isn’t located properly | Move the AM loop antenna away from the main unit and AC adaptor |
| noisy |
| and rotate it for best reception |
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| Unit makes odd | GSM noise: iPhone is sending signals to cell | Undock your iPhone or put iPhone in Airplane mode. Note that |
| beeping noise in radio | towers | Airplane temporarily disables the phone features on the iPhone. |
| mode |
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| Sound is distorted | Volume level is set too high | Decrease the volume |
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| Sound source is distorted | If the iPhone/iPod original sound source (MP3) is old or of poor |
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| quality, distortion and noise are easily noticed with |
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| speakers. Try a different audio source such as a music CD. |
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| If you are using an external sound source like older generation of iPod |
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| or iPod Shuffle, try reducing the output volume on the device itself. |
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| Also try turning bass boost OFF. |
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| EQ settings are too high | Lower EQ settings and/ or turn off SRS WOW |
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| Unit/adaptor gets | This is normal | Turn unit off for awhile or lower volume |
| warm after extended |
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| play at high volume |
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| Can't hear | Line out jack is not meant for headphones. | The signal from the line out jack needs amplification. Use powered |
| headphones/speakers | Speakers need a power source | speakers/monitors or other amplified audio device. |
| attached to line out jack |
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| Snooze time | Custom snooze time not set | Press and hold Snooze button then turn set wheel to adjust |
| is too long/short |
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| Can’t wake to playlist | Playlist is misnamed or empty | Sync iPhone/iPod to iTunes and manually label playlist iHome. Make |
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| sure to add songs to your playlist. For help in creating a playlist, please |
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| see the Help tab in iTunes or visit www.apple.com |
| Alarm not working | AM/PM time/alarm time not set correctly | When setting clock or alarm time, take note of the PM indicator; there |
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| is NO AM indicator |
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| Alarm time or source selected for alarm 2 , not | Make sure to set the alarm time and source for the alarm icon 1 or 2 |
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| alarm 1 or vice versa | that is shown on the clock display |
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| 7 days is the every day alarm, 5 days is | |
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| Calendar is not set correctly, which can affect | See page 4 for setting Clock/Calendar Section. |
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| 7/5/2 day alarm operation |
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