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TROUBLESHOOTING GUIDE
1.ANR does not eliminate all outside sounds.
o This is normal. No ANR headset on the market can completely eliminate outside noises. The noise reduction function only reduces the amount of noise and i913 is capable of
2.The headset does not work with my mobile phone.
o Be certain that your mobile phone is equipped with Bluetooth wireless technology. This headset will only work with such mobile phones. Additionally, your mobile phone must be paired with the headset BEFORE all other pairing.
3.There is interference on the headset with my phone or music playing devices.
o The maximum distance for Bluetooth wireless technology is 33 feet (10
meters). When this distance is approached, background noise will increase. Also, a poor signal on the mobile phone may contribute to degradation the quality of sound as well.
4.There is no sound.
o Ensure that the mobile phone or music player is turned on and set up correctly. Be certain that the volume is turned up on the headset.
5.Sudden drop of volume or hear static or distortion when using Devices with Bluetooth technology
o Please check your battery level and charge if necessary. o Make sure you are not too far away from the unit.
o Make sure you are free from any interfering devices such as walls and any other wireless devices.
6.Pairing with other devices with Bluetooth technology is not working.
o Be sure to check your devices manual to see if A2DP Bluetooth Profile is supported.
o Make sure the devices are not too far away from each other.
o Make sure to put the correct password (The default password is “0000”).
o Check with your devices manual if the device supports other Bluetooth products.
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