Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for EN Assistance.
| Problem: | Possible causes / Solutions: |
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| The dishwasher does not start. | • | T h e p l u g h a s n o t b e e n i n s e r t e d i n t o t h e e l e c t r ic a l s o c k et p r o p e r ly , |
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| o r t h e r e is n o p o w e r i n t h e h o u s e . |
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| • T h e d is h w a s h e r d o o r h a s n o t b e e n s h u t p r o p e r l y . |
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| • A d e la y e d s t a r t h a s b e e n p r o gr a m m e d ( s e e S t a r t - u p a n d u s e ) . |
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| No water drains out from the | • | T h e d is h w a s h e r c y c le h a s n o t y e t f i n is h e d . |
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| dishwasher. | • T h e w a t e r i n l e t h o s e i s b e n t ( s e e I n s t a ll a t i o n ) . |
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| • T h e d r a i n d u c t is b lo c k e d . |
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| • | T h e f ilt e r is | c lo g g e d u p w it h f o o d r e s id u e s . |
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| The dishwasher makes | • | T h e d is h e s | a r e r a t t lin g a g a in s t e a c h o t h e r o r a g a in s t t he s p r a y e r |
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| excessive noise. |
| a r m s . |
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| • A n e xc e s s iv e a m o u n t o f f o a m h a s b e e n p r o d u c e d : t h e de t e r g e n t h a s |
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| n o t b e e n m e a s u r e d o u t c o r r e c t ly o r it is n o t s u it a b l e f o r u s e i n |
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| d is h w a s h e r s ( s e e S t ar t - u p a n d u s e ) . |
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| The dishes and glasses are | • | T h e le v e l o f t h e r e f in e d s a l t is lo w o r t h e d o s a g e s e t t i ng is n o t |
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| covered in a white film or |
| s u it e d t o t h e h a r d n e s s o f t h e w a t e r ( s e e R in s e a i d a n d s a lt ) . |
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| limescale deposits. |
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| • | T h e lid o n t h e s a lt d is p e n s e r is n o t c lo s e d p r o p e r ly . |
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| • T h e r in s e a i d h a s b e e n u s e d u p o r t h e d o s a g e is t o o l ow . |
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| • T h e c r o c k e r y is m a d e f r o m n o n - s t ic k m a t e r i a l . |
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| The dishes and glasses are | • | T h e r in s e a i d d o s a g e is t o o h ig h . |
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| streaked or have a bluish tinge. |
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| The crockery has not been | • | A w a s h c y c le w it h o u t a d r y i n g p r o g r a m m e h a s b e e n s e le c t e d . |
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| dried properly. | • T h e r in s e a i d h a s b e e n u s e d u p o r t h e d o s a g e is t o o l ow ( s e e R i n s e |
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| a id a n d s a lt ) . |
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| • T h e r in s e a i d d is p e n s e r s e t t in g is n o t h ig h e n o u g h . |
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| The dishes are not clean. | • | T h e r a c k s a r e o ve r l o a d e d ( s e e L o a d i n g t h e r a c k s ) . |
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| • T h e c r o c k e r y h a s n o t b e e n a r r a n g e d w e ll . |
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| • T h e s p r a y e r a r m s c a n n o t m o v e f r e e l y . |
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| • T h e w a s h c y c l e is t o o g e n t l e ( s e e W a s h c y c le s ) . |
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| • A n e xc e s s iv e a m o u n t o f f o a m h a s b e e n p r o d u c e d : t h e de t e r g e n t h a s |
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| n o t b e e n m e a s u r e d o u t c o r r e c t ly o r it is n o t s u it a b l e f o r u s e i n |
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| d is h w a s h e r s ( s e e S t a r t - u p a n d u s e ) . |
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| • | T h e lid o n t h e r in s e a i d c o m p a r t m e n t h a s n o t b e e n s h ut c o r r e c t ly . |
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| • | T h e f ilt e r is | d ir t y o r b lo c k e d ( s e e C a r e a n d m a in t e n a n c e ) . |
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| • T h e r e f i n e d s a l t l e v e l i s l o w ( s e e R i n s e a i d a n d s a lt ) . |
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| The dishwasher does not take | • | T h e r e is n o w a t e r in t h e m a in s s u p p l y . |
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| any water in/Tap | • T h e w a t e r i n l e t h o s e i s b e n t ( s e e I n s t a ll a t i o n ) . |
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| • T u r n o n t h e t a p a n d t h e a p p l i a n c e w i l l s t a rt a f t e r a f e w m in u t e s . |
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| (the Drying and End indicator | • | T h e a p p lia n c e is lo c k e d b e c a u s e n o a c t i o n w a s t a k en w h e n t h e |
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| lights flash). |
| in d ic a t o r li g h t s w e r e f l a s h i n g . S w it c h o f f t h e m a c h i n e us in g t h e |
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| O N / O F F b u t t o n , t u r n o n t h e t a p a n d s w it c h t h e m a c h i n e b a c k o n |
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| a f t e r 2 0 s e c o n d s b y p r e s s in g t h e s a m e b ut t o n . R e - p r o g r a m m e t h e |
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| m a c h i n e a n d r e s t a r t t h e w a s h c y c le . |
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| Water loading solenoid valve | • | S w it c h o f f t h e a p p lia n c e b y p r e s s in g t h e O N / O F F b u t t on a n d s w it c h |
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| malfunction alarm |
| it b a c k o n a f t e r a m i n u t e . I f t h e a la r m c o n t in u e s , s h u t o f f t h e w a t e r |
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| (the Drying indicator light flash). |
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| t a p t o e li m in a t e t h e r is k o f f lo o d in g , r e m o v e t h e p l u g f ro m t h e |
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| e le c t r ic a l s o c k e t a n d c o n t a c t A s s is t a n c e . |
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| Water inlet hose alarm/Water | • | S w itc h o f f t h e a p p lia n c e b y p r e s s in g t h e O N / O F F b u t t o n . S h u t o f f |
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| inlet filter blocked. (the |
| t h e w a t e r t a p t o e lim i n a t e t h e r is k o f f lo o d in g a n d r e m ov e t h e p lu g |
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| Washing, Drying and End |
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| f r o m t h e e l e c t r i c a l s o c k e t . |
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| indicator lights flashes). |
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| M a k e s u r e t h e w a t e r i n l e t f i l t e r h a s n o t b e c o m e b l o c k e d b y v a r i o u s |
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| im p u r it i e s . ( s e e “ C a r e a n d m a i n t e n an c e ” c h a p t e r ) . |
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12* Only available in selected models.
