Troubleshooting
Your washing machine could occasionally fail to work. Before contacting the Technical Assistance Centre |
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(see “Service”), make sure that the problem is not easily solved using the following list. | GB |
Problem
The machine does not switch on.
The wash cycle does not start.
The machine does not fill with wateror or Indicator light for the first wash cycle flashing rapidly.
The machine continuously fills with water and continually drains away or Water left in the drum or Stuck on wash.
The machine does not drain or spinor - (error lights flashing).
The programme takes too
The machine vibrates a lot during the spin cycle.
The machine is noisy.
The machine wont spin properly.
Possible causes/Solution:
•The appliance is not plugged into the socket fully, or not enough to make contact.
•There is no power to the socket, or the fuse has blown in the mains plug.
•The door is not closed properly.
•The 'ON/OFF' button has not been pressed.
•The 'START/PROGRAM' button has not been pressed.
•The water tap has not been turned on to allow water to flow into the machine.
•The water inlet hose is kinked.
•The water inlet hose is not connected to the water supply.
•The water pressure is too low.
•The water tap has not been turned on to allow water to flow into the machine.
•There is no water supply to the house.
•The inlet valve filter is blocked.
•The 'START/PROGRAM' button has not been pressed.
•The top of the drain hose is too low - It must be fitted at a height between 65 and 100 cm from the floor.
•The drain hose is connected incorrectly to the sink trap allowing water to run into the machine, the drain hose must be positioned higher than the bottom of the sink to prevent water flowing down the drain hose.
•The end of the drain hose has been pushed too far down the standpipe, the 'U' bracket should be fitted 100 mm from the end of
the drain hose.
•The Pump filter is blocked.
•The drain hose is kinked.
•New Installation - The blanking cap or spigot has not been removed if connected under a sink.
•The drain hose or sink trap is blocked.
•Programme times will vary due to water pressure, the incoming water temperature and if the wash load goes out of balance. This will increase the programme times accordingly (see ' The machine wont spin properly' below) - (Most Common Cause!).
•The feet have not been adjusted, enabling the machine to rock.
•New Installation - Either the Transit Bolts including the plastic spacers, or the Polystyrene Packaging have not been removed when installing the machine.
•The machine is trapped between cabinets and/or walls.
•The load is in a slight out of balance condition and machine is spinning, but at a lower speed.
•There will always be some motor, pump and drum noise during spin.
•Out of Balance detected when attempting to go into a spin cycle - If this happens the machine will continue to try to repeat the distribution of the load required before the machine will go into higher spin speeds - This will increase the programme time accordingly. This is a safety feature to prevent damage. Out of Balance can be caused by washing a single heavy item (eg duvet, quilt, etc). - Try the programme again using a different load.
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