Troubleshooting

Barcode Scanning

If you’re having problems scanning barcodes refer to the table below for possible causes.

Item

 

 

Problem

 

Possible Cause

 

 

 

Scanner does not

 

* Linēa-pro 4 battery is to low.

1

 

 

 

* Linēa-pro 4 not turned on by software.

 

 

turn On.

 

 

 

 

 

* Faulty scan engine.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No barcode data

 

* Unreadable barcode.

 

 

 

 

* Linēa-pro 4 battery is to low.

2

 

 

returned during

 

 

 

 

* Faulty scan engine.

 

 

 

scanning.

 

 

 

 

 

* Software decode incorrectly.

 

 

 

 

 

 

 

 

Partial barcode

 

* Unreadable barcode.

 

 

 

 

* Linēa-pro 4 battery is to low.

3

 

 

data returned

 

 

 

 

* Faulty scan engine.

 

 

 

during scanning.

 

 

 

 

 

* Software decode incorrectly.

 

 

 

 

 

4

 

 

Unable to perform

 

* Multi-scan mode not enabled.

 

 

multi-scanning.

 

* Software does not support multi-scans.

 

 

 

 

 

 

 

 

 

 

5

 

 

Unable to hear

 

* Sound mode not enabled.

 

 

scanner beep.

 

* Linēa-pro 4 battery is to low.

 

 

 

 

 

 

 

 

 

 

 

 

 

Unable to scan

 

* Barcode type is not enabled.

6

 

 

certain barcodes

 

 

 

 

* Barcode type is not supported.

 

 

 

symbols.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 6

Infinite Peripherals, Inc.

www.ipcprint.com. . . . . . . . . . . .Page. . .21. . . . .

Linēa-pro 4 User Manual v1.00