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NovaJet PRO 600e User's Guide

I-18 Troubleshooting

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Contents

Main User's Guide for NovaJet PRO 600e Printers Americas Edition P/N 210131-2 Rev. C (text P/N 210636-1) Rev. A April 1998 Rev. B June 1998 Rev. C July 1998 WARRANTY CLAIMS dealer/distributor or ENCAD for further details. United States iii NovaJet PRO 600e User's Guide FCC Statement (U.S.A.) Material safety data sheet General Operating Safety Other reference materials Manual organization Contents Chapter 1 Introduction ................. 1-1 Chapter 2 Getting started.............. 2-1 Chapter 3 Printer options ............. 3-1 Chapter 4 Printer maintenance and storage............................... 4-1 Introduction 1 Printing with NovaJet PRO 600e printers Obtaining quality results Use the right inks and media Caring for your ink and cartridges Choose the right media Caring for your media Choose the correct printing mode Use the right software Nine Factors that Affect Print Quality 1. Original Image Type 2. Original Image Clarity and Color 3. Scanner Type 4. Scan Resolution 5. Post Scanning Color Correction and Sharpening 6. RIP Color Profile 7. RIP Diffusion/Dither Patterns 8. Ink and Media 9. Cartridge Preparation and Alignment Page Getting started 2 Using the control panel Choosing menu functions Setting the language Loading media Using the take-up roll Page Filling the ink reservoirs ! Be sure that each reservoir is con- nected to the same color fitting. Page Aligning the ink cartridges Printing the color test Printing the color test verifies a proper manual prime and that pressure is set properly. Printing the prime pattern Clogged jets lBlack Edit List Yellow Edit L ist l l lMagenta Edit List Clear List Menu l Aligning the ink cartridges Page Cartridge recognition Pausing the printer Canceling a print About print drivers Printer options 3 Initial Returning to the default settings Printing the settings Choosing print mode options Page 3-2 Printer Options PRINTER OPTIONS Important notes about image size vs. dpi Color mode Page 3-6 Printer Options Paper Size Normal Print Area Expanded Print Area GRAPHICS (U.S. OFFSET) ISO-A PRINTER OPTIONS Media Sizes and Maximum Printing Areas for Sheet Media Paper Size Normal Print Area Expanded Print Area GRAPHICS (U.S. OFFSET) U.S. ARCHITECTURAL U.S. ENGINEERING Margins Page Page Page Page Page Page Printer maintenance and storage 4 Periodic maintenance Refilling ink reservoirs Changing ink types Removing and storing ink cartridges Page Replacing the reservoirs Installing new cartridges Purging ink delivery lines Periodic cleaning Materials to use for cleaning Components to annually inspect Cleaning the ink cartridge jet plate ! Never use alcohol to clean the jet area of the cartridge. Cleaning the service station Page Page Calibration A Color calibration Page Page Page Installing additional memory B Acceptable SIMM sizes SIMM installation Page Menu tree C Main menu at a glance Page Setup menu at a glance Page Menu Tree C-5 NovaJet PRO 600e User's Guide Paper Option Menu lSupply Type Auto-Cut l lMedia St an dard Save Media l lMargins Auto-Wipe l l C-6 Menu Tree User Setup Menu Menu Tree C-7 NovaJet PRO 600e User's Guide Ink Option Menu l l l l Utility menu at a glance Menu Tree C-9 NovaJet PRO 600e User's Guide Utility menu lPrime Display Settings l lAccess Cartridge Print Setti ngs l l lCalibration Menu Exit l l l lColor Db Menu l C-10 Menu Tree Service Menu (Bold indicates the default) lCalibration Menu About l lDiagnostics Menu Ca rtridge Info l lDemo Plot l T echnical information D Page Parallel cable ) ( You can use any parallel cable which meets IEEE 1284 standards. Communications and cabling E Mini-Din-8 DB-25S DB-9S Female DB-25S Female Page Error messages F Error Messages Cartridge Errors Page Glossary G Page Ordering supplies H ENCAD media for NovaJet PRO 600e printers ENCAD supplies ordering information NovaJet PRO 600e Ink and cartridges Y Inkjet media for NovaJet PRO 600e printers Specialty Cut Sheet Media Roll Media (on 2" diameter core) Page Troubleshooting I Troubleshooting quick list Isolating problems Printer Health A short delay between sending the f Page Remove the cutter from the left side of the 3 APPENDICES Be sure th Flex cable refers to the copper Firmware Download Procedure (Upgrade/Printer Refresh) Page Page APPENDICES STEPS TO MINIMIZE GHOSTING (PARASITIC SUPPRESSION) Page Data Transfer Page Application Software *Note: This is a 30" x 3 APPENDICES plotter, and 16 bit plotter drivers under Win95. Calling for Help Printer Information Computer Information Customer Technical Support Troubleshooting Index A B C D Page APPENDICES Index For your convenience, a troubleshooting index is included at the end of Appendix I. A B C N O P Q R