66
NS-24E400NA14 Insignia 24" LED TV
www.insigniaproducts.com
Video and audio
Problem Solution
Picture does not
fill the screen.
There are black
bars around the
picture.
• Change the aspect ratio. An
increasing amount of digital TV
and movies are presented in
wide screen (16:9). See the
“Aspect Ratio option in
“Adjusting the TV picture” on
page 39.
No picture (screen
is not lit) and no
sound.
• Press on the TV or the
remote control.
• Make sure that the Audio Only
option is set to Off. See “Playing
TV audio only” on page43 .
• Make sure that the video cables
are connected securely to your
TV.
• Adjust the contrast and
brightness. See “Adjusting the
TV picture” on page39.
• Make sure that the power cord
is plugged in.
• Make sure that the correct
video input source is selected.
See “Selecting the video input
source” on page37 .
• Try another channel. The station
may be experiencing problems.
• Make sure that the incoming
signal is compatible.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page 12 or “Connecting an
antenna or cable TV (no box)”
on page 17.
• Check the closed caption
settings. Some TEXT modes can
block the screen.
Dark, poor, or no
picture (screen is
lit), but sound is
good.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page 12 or “Connecting an
antenna or cable TV (no box)”
on page17.
• Adjust the brightness. See
“Adjusting the TV picture” on
page 39.
• Make sure that the correct
picture mode is selected. See
“Adjusting the TV picture” on
page 39.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Checking the digital signal
strength” on page47.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
• Make sure that the video cables
are connected securely to your
TV.
• The video cable(s) you are using
may be bad. Try a new set.
• Try another channel. The station
may be experiencing problems.
No color, dark
picture, or color is
not correct.
• Try another channel. The station
may be experiencing problems.
• Adjust the color settings. See
“Adjusting the TV picture” on
page 39.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page 12 or “Connecting an
antenna or cable TV (no box)”
on page17.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Checking the digital signal
strength” on page47.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
Problem Solution