Insignia NS-24L120A13 manual Troubleshooting, End of life directives, Non-active pixels

Models: NS-24L120A13

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CAUTION

Damage requiring service

Unplug this TV from the power outlet and refer servicing to qualified service personnel under the following conditions:

When the power supply cord or plug is damaged or frayed.

If liquid has been spilled or objects have fallen into your TV.

If your TV has been exposed to rain or water.

If your TV does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore your TV to its normal operation.

If your TV has been dropped or damaged in any way.

When your TV exhibits a distinct change in performance.

Outdoor antenna grounding

If an outside antenna or cable system is connected to your TV, make sure that the antenna or cable system is grounded to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA No. 70, provides information with respect to correct grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of the antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.

 

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1Antenna lead-in wire

2Grounding clamp

3Antenna discharge unit

4Grounding conductors

5Ground clamps

6Power service grounding electrode system

7Electric service equipment

Note to CATV system installer

Article 820 of the National Electrical Code, ANSI/NFPA No. 40 provides guidance for correct grounding. Specifically, it states that the cable ground must be connected to the grounding system of the building as close to the point of cable entry as practical.

Condensation

Moisture will form on the TV if the TV is brought from cool surroundings into a warm room or if the temperature of the room rises suddenly. When this happens, the TV's performance may be impaired. To prevent this, let the TV stand in its new surroundings for about an hour before switching it on, or make sure that the room temperature rises gradually.

Condensation may also form during the summer if the TV is exposed to the breeze from an air conditioner. In such cases, change the location of the TV.

Mobile telephone warning

To avoid interference with your TV picture and sound, operating problems, or even damage, keep your cordless and cellular telephones away from the TV.

End of life directives

Your TV contains tin-lead solder and a fluorescent lamp containing a small amount of mercury. Disposal of these materials may be regulated for environmental reasons.

Your TV also contains material that can be recycled and reused. For disposal or recycling information, contact your local authorities to find a recycler in your area.

Non-active pixels

The LCD panel contains almost 3 million thin film transistors, which provide exceptionally sharp video quality. Occasionally, a few non-active pixels may appear on the screen as a fixed blue, green, or red point. These non-active pixels do not adversely affect the performance of your TV, and are not considered defects.

Troubleshooting

Warning

 

Do not try to repair your TV yourself. Contact

 

authorized service personnel.

 

 

 

 

Remote control

 

 

 

 

 

Problem

 

Solution

Remote control does not

 

• Make sure that the power cord is correctly

work

 

 

connected to your TV and a power outlet.

 

 

 

 

 

 

• Make sure that there are no obstructions

 

 

 

between the remote control and the remote

 

 

 

control sensor on the front of the TV.

 

 

 

• Point the remote control directly at the remote

 

 

 

control sensor on your TV. For the location of the

 

 

 

remote control sensor, see “Front” in the online

 

 

 

User Guide.

 

 

 

• Make sure that the batteries are installed

 

 

 

correctly. See “Installing remote control

 

 

 

batteries” in the online User Guide.

 

 

 

• Replace dead batteries with new batteries. See

 

 

 

“Installing remote control batteries” in the

 

 

 

online User Guide.

 

 

 

Trouble programming your

 

• See instructions and a table of common codes in

existing universal remote

 

 

“Programming a different universal remote

control

 

 

control” in the online User Guide.

 

 

 

 

 

 

• Codes are subject to change. For up-to-date

 

 

 

codes, go to

 

 

 

www.insigniaproducts.com/remotecodes.

 

 

 

• Replace dead batteries with new batteries. See

 

 

 

“Installing remote control batteries” in the

 

 

 

online User Guide.

 

 

 

• Refer to the User Guide that accompanied your

 

 

 

universal remote control and contact the

 

 

 

manufacturer if problems persist.

 

 

 

 

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www.insigniaproducts.com

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Insignia NS-24L120A13 manual Troubleshooting, End of life directives, Non-active pixels