Blu-ray Disc Home Theater System

TV screen and video

BD-Live and USB connections

Problem

Video does not appear on the TV screen or the picture is distorted

Video is not output in high definition

Solution

• Make sure that the TV is

connected to the correct

jacks on the back of your

player.

• Make sure that the TV is set

to the correct video input

source.

• The TV may be in screen

saver mode. Check the

documentation that came

with the TV for instructions

about “waking” your TV.

• Reset your player. For

instructions, see “Resetting

your player” on page 20.

• High definition video cannot

be output through the VIDEO

OUT jack. You must connect

the TV to your player using

the COMPONENT OUT jacks

or HDMI jack.

Problem

Cannot access BD-Live content

After connecting to the Internet, cannot download a file

File was downloaded, but playback from file pauses

Solution

•Make sure that the BD-Live Disc you are using is a legal copy.

•Make sure that the network connection is working.

•Erase BD Storage. See “Erasing BD-Live storage” on page 16.

•Make sure that the Internet connection is working.

•Try a different USB flash drive.

•Make sure that the USB flash drive is a USB 2.0 device. Using a USB 1.1 device may cause pausing.

•Try a different USB flash drive.

• Make sure that the correct

HDMI or component video

resolution has be selected in

Other playback problems

The 4:3 aspect ratio picture expands left and right or the picture size is incorrect

There is no apparent change in the

picture quality when the picture settings are changed in the Setup

menu

When playing a BD-Live disc, the screen is black

the Setup menu. See

“Selecting the video output

resolution” on page 12.

• Depending on the Blu-ray

Disc, output from the

COMPONENT VIDEO OUT

jacks may be restricted to

480p.

• Use the TV to change the

aspect ratio. See the

documentation that came

with the TV.

• When using a component

video cable, set TV Aspect

to 4:3 Pan & Scan.

• Depending on the video

type, changes may not be

apparent.

• Erase BD Storage. See

“Erasing BD-Live storage” on

page 16.

• Make sure that your Internet

connection is working.

• Make sure that the Internet

cable is connected securely

and correctly to your player

and the Internet jack. Some

discs require an Internet

connection to play.

Problem

Audio and video pause momentarily

Blu-ray Disc or DVD does not play

Picture-in-Picture (PIP) does not work on a Blu-ray Disc

No subtitles

Cannot change the viewing angle

Solution

• This happens when your

player is changing chapters

in a playlist.

• When playing a disc that is

recorded on both layers,

audio and video may pause

when your player is

changing layers.

• Make sure that the disc has

the correct region code.

• Check the rating on the disc.

You may have set parental

controls to block that rating.

• Some Blu-ray discs will only

play over an HDMI

connection.

• Make sure that the disc

supports PIP mode.

• Turn on subtitles. See

“Selecting the subtitle

language” on page 12.

• Make sure that the disc was

recorded with subtitles. If

the disc has subtitles, a

subtitle option should

appear on the disc’s menu.

• Some discs are not recorded

with multiple viewing

angles. Check the

documentation that came

HDMI connections

Problem

Solution

The 4:3 aspect ratio picture expands

• Change TV Aspect to 16:9.

left and right or the picture size is

See “Selecting the TV aspect

incorrect

ratio” on page 13.

 

 

 

Resume function does not work

with the disc.

 

• Not all scenes on a disc have

multiple viewing angles.

Check the documentation

that came with the disc.

• If you press

 

(stop) twice,

 

the resume information is

erased.

 

• Some discs do not support

the resume function.

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