Insignia NS-LCD15-09 Troubleshooting

Insignia NS-LCD15-09 15.6" LCDTV 720P

Cleaning your TV				Symptom	Possible solution
	Clean the screen and cabinet with a soft,
				“Ghost” or double image	• This may be caused by
	lint-free cloth. If the screen or cabinet is
					obstructions to the antenna,
	especially dirty, moisten a soft, lint-free cloth in a
					such as high-rise buildings or
	weak detergent solution, squeeze the excess
					hills. Using a highly directional
	moisture from the cloth, then wipe the screen or				antenna may improve the
	cabinet with the cloth. Use a clean cloth to dry				picture quality.
	the screen or cabinet.
				Picture has a few bright	• A few bright or dark dots on an
				or dark dots	LCD screen is normal. It does
		Caution			not affect the operation of this
		Avoid the following, because it may cause damage			TV.
		to your TV:
				Remote control does not	• Press TV.
		• Cleaning your TV with volatile substances,
		such as insect sprays, solvents, and thinners.		work	• Replace the batteries. Make
		• Leaving items made from rubber or PVC in			sure that the + and – symbols
		contact with your TV for long periods.			on the batteries align with the +
		• Letting liquids drip into the cabinet			and – symbols in the battery
					compartment.
Troubleshooting
					front of your TV.
					• Clean the remote sensor on the
					• Bright or fluorescent lighting
					may interfere with the remote
		Warning
					control signal. Turn off the light
		Do not try to repair your TV yourself. Refer all
					or move your TV.
		service to a qualified service technician.
				Snowy picture or noise	• Make sure that the A/V and
					antenna cables are connected
	Symptom		Possible solution		correctly and securely.
				VGA picture is not stable	• Make sure that you have
	No power		• Make sure that the power cord
			is connected to your TV and a	or synchronized	selected the correct VGA mode
			power outlet.		on your computer.
			• Unplug the power cord, wait 60
				No output from one of	• Adjust the balance in the Sound
			seconds, then plug the cord
				the speakers	menu.
			back in and turn on your TV.
				Control buttons do not	• Unplug the power cord, wait a
	No picture		• Make sure that the video cables
				work	few seconds, then plug the cord
			are connected securely to the
					back in and turn on your TV.
			back of your TV.
			• Adjust the contrast and	After images appear	• Do not display a still image,
			brightness.		such as a logo, game, or
			• Make sure that the correct		computer image, for an
			video mode is selected.		extended period of time. This
			• Make sure that the incoming		can cause a permanent after
			signal is compatible.		image to be burned into the
			• Make sure that the antenna is		screen. This type of damage is
			connected correctly.		not covered by your warranty.
			• Check the closed caption
			settings. Some TEXT modes
			can block the screen.
	Good picture but no		• Increase the volume.
	sound		• Make sure that the sound is not
			muted.
			• Make sure that the correct
			audio mode is selected.
	Good sound but poor		• Adjust the contrast, color, and
	color		brightness settings.
	Poor picture		• Make sure that the room is not
			too bright. Light reflecting off
			the screen can make the picture
			difficult to see.
			• If an S-VHS camera or a
			camcorder is connected while
			another connected device is
			turned on, the picture may be
			poor. Turn off one or more
			devices.
	Horizontal dotted line		• Your TV may be too close to
			another electrical device, such
			as a hair dryer or neon light.
			Turn off the device or move
			your TV.

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