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| Insignia | |||
moisture from the cloth, then wipe the screen or | Symptom | Possible solution | |||
cabinet with the cloth. Use a clean cloth to dry | |||||
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the screen or cabinet. | Snowy picture or | • Make sure that the A/V and antenna | |||
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| noise | cables are connected correctly and | ||
Caution |
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| securely. | ||
Avoid the following, because it may cause damage | VGA picture is | • Make sure that you have selected the | |||
to your TV: | |||||
not stable or | correct VGA mode on your computer. | ||||
• Cleaning your TV with volatile substances, | |||||
synchronized |
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| such as insect sprays, solvents, and thinners. |
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| No output from | • Adjust the balance in the Sound menu. | |||
• Leaving items made from rubber or PVC in | |||||
| contact with your TV for long periods. | one of the |
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• Letting liquids drip into the cabinet | speakers |
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Troubleshooting | Control buttons | • Unplug the power cord, wait a few | |||
do not work | seconds, then plug the cord back in and | ||||
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| turn on your TV. | ||
Warning | After images | • Do not display a still image, such as a | |||
appear | logo, game, or computer image, for an | ||||
Do not try to repair your TV yourself. Refer all | |||||
| extended period of time. This can cause | ||||
service to a qualified service technician. |
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| a permanent after image to be burned | ||
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| into the screen. This type of damage is | ||
Symptom | Possible solution |
| not covered by your warranty. | ||
No power | • Make sure that the power cord is | Picture has a few | • A few bright or dark dots on an LCD | ||
bright or dark | screen is normal. It does not affect the | ||||
| correctly connected to your TV and a | ||||
| dots | operation of this TV. | |||
| power outlet. | ||||
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| • Unplug the power cord, wait 60 seconds, | Appendix A |
| ||
| then plug the cord back in and turn on |
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| your TV. |
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| |
No picture | • Make sure that the video cables are | Attaching a wall mount bracket to your TV | |||
| connected securely to the back of your | To attach a wall mount bracket to your TV: | |||
| TV. | ||||
| • Adjust the contrast and brightness. | 1 Remove the four M4 and two T4 screws | |||
| • Make sure that the correct video mode is | holding your TV to the stand. | |||
| selected. | 2 Secure the wall mount bracket to the back of | |||
| • Make sure that the incoming signal is | ||||
| your TV using six M6 screws, as indicated in | ||||
| compatible. | ||||
| • Make sure the antenna is connected | the illustration. |
| ||
| correctly. |
| 400 mm |
| |
| • Check the closed caption settings. Some |
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| TEXT modes can block the screen. |
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Good picture but | • Increase the volume. |
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no sound | • Make sure that the sound is not muted. |
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| • Make sure that the correct audio mode is |
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| selected. |
| Attach wall | 200 mm | |
| • Make sure that the TV Speaker option is |
| bracket here | ||
| set to On in the Audio menu. |
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Good sound but | • Adjust the contrast, color, and brightness |
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poor color | settings. |
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Poor picture | • Make sure that the room is not too |
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| bright. Light reflecting off the screen can |
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| make the picture difficult to see. |
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| • If an | Remove T4 screws | Remove M4 screws | ||
| connected while another connected | ||||
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| device is turned on, the picture may be |
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| poor. Turn off one or more devices. |
| Remove stand | ||
Horizontal dotted | • Your TV may be too close to another |
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line | electrical device, such as a hair dryer or |
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| neon light. Turn off the device or move |
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| your TV. |
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“Ghost” or | • This may be caused by obstructions to |
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double image | the antenna, such as |
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| or hills. Use of a highly directional |
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| antenna may improve the picture quality. |
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Remote control | • Press the TV button. |
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does not work | • Replace the batteries. Make sure that the |
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| + and – symbols on the batteries align |
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| with the + and – symbols in the battery |
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| compartment. | This apparatus is intended to be supported by | |||
| • Clean the remote sensor on the front of | UL Listed wall mount bracket. | |||
| your TV. |
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•Bright or fluorescent lighting may interfere with the remote control signal. Turn off the light or move your TV.
16 |