Problem

Possible Cause

Possible Solutions

 

 

 

 

 

 

 

 

 

You cannot access your

Security is set so your operat-

Verify your password and security settings.

hard drive.

ing system cannot be

 

(continued)

started without a password.

 

 

 

 

Keyboard or Mouse Problems

 

 

 

 

The built-in keyboard does

The notebook has gone into

Push the Power/Suspend/Resume button.

not seem to work.

Standby mode.

 

 

 

 

 

Your application has locked

Try to use your integrated pointing device to restart your sys-

 

out your keyboard.

tem.

 

 

 

 

NumLock key has been set.

Press the NumLock key to toggle it off.

 

 

 

You have installed an

Your external device is not

Re-install your device. See “Device Ports” on page 84.

external keyboard or

properly installed.

 

mouse, and it does not

 

 

Your operating system is not

Check your device and operating system documentation

seem to work.

 

set up with correct software

and activate the proper driver.

 

driver for that device.

 

 

 

 

You have connected an

Your operating system is not

Check your device and operating system documentation

external keyboard or a

setup with correct software

and activate the proper driver.

mouse and it seems to be

driver for that device.

 

locking up the system.

 

 

Your system has crashed.

Try to restart your notebook. I

 

 

 

 

Memory Problems

 

 

 

 

 

Your System screen in the

Your memory upgrade mod-

Remove and re-install your memory upgrade module. See

Control Panel does not

ule is not properly installed.

“Memory Upgrade Module” on page 68.

show the correct amount

 

 

of installed memory.

You have a memory failure.

Check for Power On Self Test (POST) messages. See

 

 

“Power On Self Test Messages” on page 103.

 

 

 

96 - Troubleshooting Your LifeBook