troubleshooting
When you initially plug in and turn on the power to a PowerLine adapter, the Power LED should light. After approximately 10 seconds, the PowerLine LED should also light, and the Ethernet LED should blink.
If the Power LED fails to light:
•If the AC power outlet is controlled by a wall switch, make sure the switch is in the On position.
•Verify that the wall socket is live. To do this, disconnect the PowerLine adapter and plug in another electrical product. If the Power LED still doesn’t light and you’ve confirmed the power outlet is live, you have a hardware problem and should contact technical support.
If the PowerLine LED fails to light (but the Power LED is lit):
•Make sure that power is being provided to more than one PowerLine device. Another PowerLine device must be installed for successful communication across the PowerLine.
•Verify that the network password is the same on all devices.
If the Ethernet LED fails to light and blink:
•Make sure that the Ethernet cable is plugged in properly at both ends.
•Be sure you’re using the correct cable on the router the first PowerLine adapter is connected to. When connecting the router’s Internet port to a cable or DSL modem, use the cable
•On the attached Ethernet device or network adapter card, check that the Link LED is lit.
